Marcus Dunn Email & Phone Number

United States

Louisville Metropolitan Area

Progressed through stages of management at store level. SDLP Management Trainee, to Assistant Store Leader (TM) to Assistant Store Leader (HM)Helped store achieve 99% on incentive goals for 2023. Achieved retention goals and improved associate insight results.Line-Manager of record for 190+ employees at high-volume retail grocery store.Lead store while safeguarding customer experience, uplifting every day, store conditions, and store harmony.

Louisville, Kentucky Area

Self Motivated, Self Employed, and Self Actualizing

Louisville, Kentucky Area

It's been a really interesting journey. The most physically demanding job I've probably ever had, but it's paid dividends. My conditioning is excellent and I feel 10-12 years younger.

Daily resolved customer issues with my standard "win - win style".Responsible for leading 6 - 12 CSAs and supporting the sales specialist within three departments, Store Support through Product Service responsibilities.Traveled through the market place. Worked with area team on Planogram Projects. New Hire Mentor for PSA'sAs a part of my personal improvement philosophy. I impoved in many ways in my years with Lowe's. It's a very good company to work for.

Primary contact for client and leader for the team providing print, mail, and receptionist services; unique issue resolution for the division office clients, training and additional problem solving which extended out to the retail stores.Handled hiring, training, payroll, weekly presentations as well as monthly management reports on a regular basis.Successfully introduced a pilot program. Lead our teams to multiple master service contract renewals, by executing with a focus on quality for our client.

During the night-time 1DayAir Operations, I led three different areas to memorable results. * Supervised 10-16 employees in a high pressure and time sensitive environment to consistent success. *Wing A - Shift and Unload and Wing C Posisorter*Selling my teams on the idea of pursuit of excellence. *And recognized that pursuit with a measurable recognition programs.

Louisville, Kentucky Area

Started at an entry level position and in my time with Thornton's I advance my career and mastered everything at the store level. Yes, Everything.