Marcus Andersson Email & Phone Number

- Continuously coached our consultants with a focus on sales techniques and motivation- Daily monitoring and analysis of results/statistics- Continuously ensured that the quality of our calls and bookings met the customer’s expectations & requirements- Trained & onboarded new and existing consultants

Fuengirola, Andalusien, Spanien

After having worked with Freska through previous jobs, I was headhunted by them in early 2023 to come work directly for them.I was told to develop and start up an internal sales team in Spain where they wanted to have ~20-25 swedish and norwegian sales agents by the end of 2023.Despite delivering good sales results on a monthly basis, they eventually ran into financial issues and were forced to downsize anything from cleaning staff, operations, leaders and sales.Overall the… Show more After having worked with Freska through previous jobs, I was headhunted by them in early 2023 to come work directly for them.I was told to develop and start up an internal sales team in Spain where they wanted to have ~20-25 swedish and norwegian sales agents by the end of 2023.Despite delivering good sales results on a monthly basis, they eventually ran into financial issues and were forced to downsize anything from cleaning staff, operations, leaders and sales.Overall the job included: lead a norwegian and swedish sales team, strategic planning, budgeting, handling salaries, negotiating, working with other departments such as Marketing and Customer Service, regular follow ups, leads optimization and sales performance. Show less

Marbella, Andalusia, Spain

Co-founded TeleMir where I handled the day-to-day operations. My initial responsibilities were to find and negotiate with partners for potential projects, where we ended up working with Vaksamt and Freska to sell their services.In my day-to-day operations I had two team leaders that reported to me and I regularly helped them identify improvement areas that they would follow up with their team members, as well as providing regular training for their teams.Overall the job… Show more Co-founded TeleMir where I handled the day-to-day operations. My initial responsibilities were to find and negotiate with partners for potential projects, where we ended up working with Vaksamt and Freska to sell their services.In my day-to-day operations I had two team leaders that reported to me and I regularly helped them identify improvement areas that they would follow up with their team members, as well as providing regular training for their teams.Overall the job included: lead the team managers, strategic planning, budgeting, handling salaries, negotiating, regular follow ups, leads optimization and sales performance. Show less

Marbella, Andalusia, Spain

My role at Atentel eventually grew into assisting the CEO and sales manager with whatever tasks they required in conjunction with running a quality assurance team where we'd listen to sales calls to ensure good quality sales.Every week I held onboarding and training for all new hires, which would on average be around 3-4 people a week but could sometimes be as many as 12 in a week. I was responsible for their entire first day and to help them get accustomed to the job for the first few… Show more My role at Atentel eventually grew into assisting the CEO and sales manager with whatever tasks they required in conjunction with running a quality assurance team where we'd listen to sales calls to ensure good quality sales.Every week I held onboarding and training for all new hires, which would on average be around 3-4 people a week but could sometimes be as many as 12 in a week. I was responsible for their entire first day and to help them get accustomed to the job for the first few weeks.I was also in charge of following up agent statistics and trends with team leaders, setting up projects and various configurations in our dialer systems (Loxysoft & Leaddesk), IT responsibility of the server as well as ~70 PC workstations & laptops.I developed a time-tracking system for the management and helped calculate commissions to be paid for agents from our sales on a monthly basis.During covid, I was responsible for making sure everyone could work from home and was also given the task to recruit & set up an entire remote work team that I communicated with, coached and guided on a daily basis. Show less

Marbella Area, Spain

I started selling services of Canal Digital for private consumers, but I eventually moved on to handling their anti-churn. I quickly became responsible of the entire anti-churn team where we managed to achieve a monthly save rate of around 55%.Later on I also ran a small anti-churn team of 3 people for Folkspel.

Karlstad, Sweden

Selling a variety of services and products to private consumers, including but not limited to brands such as Viasat, Telia, Bredbandsbolaget and Bonnier.

Karlstad, Sweden

Selling Tele2 services & products to private consumers.

Handels & Administration

Education record