Marcus Borg Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

• I lead on complex business problems, articulating the issues and identifying efficiencies and how a practical solution can be implemented into the business
• Working innovatively allowing me to constructively challenge the status-quo, which is crucial for innovation and ensuring that the solution is the best it can be
• Thinking strategically and aligning business cases to the overarching CTP Strategy
• Creating Business Cases, from Outline Business Case, Strategic Outline Case and all the way through to Full Business Case. Including all business area cases, financial case, management case, commercial case, options.
• A deep understanding of the Government Green Book guidance in regards to projects and programmes
• I lead specialist teams and manage in an innovative manner by empowering individuals and ensuring they have the tools to complete their role

London, Greater London, United Kingdom

• Business Design:
• Translating insights into actionable solutions.
• Connecting design efforts to an organisation's business strategy.
• Identifying the most important capabilities of the unit I embed myself in.
• Creation of a Baseline Operating Model, articulating the current situation along with the efficiencies that can be drawn from the analysis of this. Leading to the Conceptual, Logical and Physical design and ultimately.

South London

A Surrey based design consultancy, specialising in web and app development. Whether you’re interested in giving your personal website a creative boost, or building a business and looking to create a unique brand and presence online, our services are tailored to suit your specific requests.www.ThinkWebsite.co.uk

Kingston Upon Thames, United Kingdom

Understanding business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders. Analysing financial and technical aspects and implications. Often seen as a communication bridge between IT and the business.

Kingston Upon Thames, United Kingdom

• Responsible for any new and existing hardware assets within our IT estate. This includes tracking, ownership, warranty repairs, replacements, upgrades and retiring of equipment as well as secure asset disposal.
• Successfully implemented new processes and procedures that aid the role and the IMT Community.- Replaced paper-based Stock Sheets with an electronic system. - Adapters available to display any iPad onto a television or.
• Improved and maintained existing process documents to reflect changes.-Saving the council just over £2,700 in recycling costs. This was by building new relationships with third party suppliers."A total saving of 335.
• Steamlined the procurement process by reduced the amount of waiting time for our customers. When they have ordered IT equipment. For ‘simple jobs’ e.g. replacement battery for their laptop. If they are based in county.
• I have eased the pressure off our User Experience engineers by learning to apply the Surrey image to ‘build’ a laptop. This ensures many laptops leave the Stock Room with the latest build, saving valuable time and.
• iPad Repairs is another bespoke skill that I have learnt within this role, this is a saving for the council as it would normally cost £110 per device to be fixed by our third party supplier.

Kingston Upon Thames, United Kingdom

• Maintaining the Out of Hours Rota and liaising with all members performing OoH duties, including the senior leadership team. Liaising with our third party OoH call centre.
• Co-ordination of Major Incidents rota and any following reports to ensure problems were corrected and ensuring lessons were learnt.
• Project support for Citrix upgrade
• Project support for AD upgrade
• Project support for Managed Print Services project (Printer Upgrades)
• Managed my own small project in conjunction with PRINCE 2 of automising the Out of Hours Rota using SharePoint.

Kingston Upon Thames, United Kingdom

This role was primarily answering queries via email and telephone with regard to a wide variety of areas including SAP, HR, payroll and recruitment. Responsible with following up these queries to ensure the efficient and accurate resolution of the issue and this has to be within a 24 hour period. Within this role I also regularly provide a roving service.

Esher

• I provided an technical role at a busy and diverse Adult Learning Centre. This required me to be an organised individual who is reliable, responsible and used to working in a fast paced environment. This role demanded.
• Creating and recording income & expenditure reports
• Using the software SAP to be the Time Manager of 4 of my colleagues.
• Processing refunds, handling sensitive financial information, as well as taking payment for courses.
• Collating the numerous registers.
• Enrolling learners onto courses using bespoke software.