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Cisco NetworkingJuniper FirewallsMicrosoft Windows, SQL, ExchangeSpecialties: Web based e-commerce systems
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Internal Systems And Security OfficerKapptureDerby, Gb
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Internal Systems/Security OfficerKappture Sep 2021 - PresentDerby, England, United Kingdom
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System EngineerPeak Support Services Ltd. Sep 2014 - Sep 2021Derby, United Kingdom -
Systems EngineerCounter Solutions Jul 2008 - Sep 2014DerbyshireTeam leader for a small team of ICT technicians that maintained both the company’s internal systems and its web-based ecommerce applications. Provided technical project management and high level technical consultancy to Counter Solutions clients from a pre-sales environment through to post-implementation.Designed, implemented and maintained a ‘Cashless Payment’ ecommerce application infrastructure to PCI DSS Merchant level 3 security standards.Designed, implemented and enforced the company’s ISMS policies. This involved working with external auditors to ensure that the ‘Security Policy’ fully adhered to ISO27000 standards.Completed the technology sections of due-diligence documentation as part of the sales tender process, mainly in the areas of ISO27000 and PCI compliance.Worked with an external ‘Approved Scanning Vendor (ASV)’ to complete quarterly scans and annual penetration tests of the ecommerce application.Designed and implemented ‘Business-to-Business (B2B’) VPN solutions linking clients sites to a central data-centre using Juniper SSG devices. -
Network AdministratorCounter Solutions Mar 2003 - Jul 2008DerbyshireConfigured routers, firewalls and Ethernet switches in both LAN and WAN environments.Administered and supported the company’s digital telephone system.Configured and maintained desktop/laptop estate including operating systems, MSOffice applications and anti-virus / malware software.Configured and maintained Line-of-Business applications including Touch-paper, Sage Line 50 and Goldmine.Configured and maintained server systems including web, proxy, email, source control and database management systems (DBMS).Configured and maintained infrastructure systems including Active Directory, DNS, DHCP, remote access and file & print services.Provided ‘third-line’ support to help-desk department.Provided ‘out-of-hours’ support to the company for all ICT systems.
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Implementation EngineerCounter Solutions Feb 1999 - Mar 2003DerbyshireArchitected stand-alone LAN and WAN environments for clients who did not wish to integrate the Counter Solutions product into their existing infrastructure, including the specification, sourcing and configuration of switches, routers and media converters for networks comprising of Ethernet, Frame Relay, DSL and ISDN.Configured and installed onsite equipment which included ‘Electronic Point of Sale (EPOS) devices’, ‘Cash and EFT loading Kiosks’ and ‘Vending machine smartcard readers’.
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Helpdesk AnalystCounter Solutions Aug 1997 - Feb 1999DerbyshireProvided telephone support to clients which included logging incoming calls and managing a call list within Service Level Agreement (SLA).Provided remote support of onsite devices through the use of ‘remote control’ and ‘remote administration’ software.Provided internal support for queries relating to Windows, Active Directory, DHCP, DNS, ISA Server, IIS, SQL and Exchange.
Marcus Cope Skills
Marcus Cope Education Details
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Computer Technology/Computer Systems Technology -
South-East Derbyshire CollegeComputer Studies -
Friar-Gate House School, Derby
Frequently Asked Questions about Marcus Cope
What company does Marcus Cope work for?
Marcus Cope works for Kappture
What is Marcus Cope's role at the current company?
Marcus Cope's current role is Internal Systems and Security Officer.
What is Marcus Cope's email address?
Marcus Cope's email address is ma****@****ons.com
What schools did Marcus Cope attend?
Marcus Cope attended University Of Derby, South-East Derbyshire College, Friar-Gate House School, Derby.
What are some of Marcus Cope's interests?
Marcus Cope has interest in Taekwondo, Education, Computing.
What skills is Marcus Cope known for?
Marcus Cope has skills like Microsoft Exchange, Active Directory, Windows, Iis, Windows Server, Sql, Cisco Technologies, Microsoft Sql Server, Network Administration, Hyper V, Operating Systems, Juniper.
Who are Marcus Cope's colleagues?
Marcus Cope's colleagues are Daniel Syson, Isaac Siddiq, Justas Bartnykas, Paul Moskwa, Dave Dutton, Joshua Senouillet, Lewis Dolman Cima Adv Dip Ma.
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Marcus Cope-Williams
London -
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