AeroLeads people directory · profile
Marcus Freeman Email & Phone Number
Vice President of Customer Experience
at
Lulu Press, Inc.
1 work email found
@lulu.com
2 phones found area 877 and 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 71%
Current company
Role
Vice President of Customer Experience
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size
Who is Marcus Freeman? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Marcus Freeman is listed as Vice President of Customer Experience at Lulu Press, Inc., a company with 500 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at lulu.com, phone signal with area code 877, 866, and a matched LinkedIn profile for Marcus Freeman.
Marcus Freeman previously worked as Senior Director, Customer Experience at Lulu Press, Inc. and Director, Customer Experience at Lulu Press, Inc..
Company email context
Email format at Lulu Press, Inc.
This section adds company-level context without repeating Marcus Freeman's masked contact details.
{first_initial}{last}@lulu.com
89% confidence
AeroLeads found 1 current-domain work email signal for Marcus Freeman. Compare company email patterns before reaching out.
Profile bio
About Marcus Freeman
Marcus Freeman is a Vice President of Customer Experience at Lulu Press, Inc.. Colleagues describe him as "It was a pleasure to work with Marcus at Connexion Technologies. He was a very reliable employee and a great team player. He adapted well to the constant changes we had, and he was quick to learn new tasks. He always had recommendations of ways we could improve processes and was good at coming up with brand new ideas of his own."
Current workplace
Marcus Freeman's current company
Company context helps verify the profile and gives searchers a useful next step.
Lulu Press, Inc.
14 roles
Marcus Freeman work experience
A career timeline built from the work history available for this profile.
Senior Director, Customer Experience
Director, Customer Experience
Mar 2022 - Dec 2023
Senior Manager, Customer Experience
Jul 2021 - Mar 2022
Manager, Customer Experience
Dec 2020 - Jul 2021
Business Intelligence Analyst
Apr 2019 - Dec 2020
Strategic Advisor Ii
- Served as process team lead for the implementation of the 4x4 method to drive client engagement and reduce churn by 60%. - Achieved consistent customer experience by creating and maintaining internal training documents for the Strategic Advisor team.- Introduced batch tag targeting for increased visibility and messaging of unengaged clients and creating.
May 2018 - Jan 2019
Senior Customer Success Manager
- Introduced Retention Reporting and Time to Value reporting in order to measure the success of the customer implementation team and set realistic expectations for the Account Executives.- Served as the voice of the customer by assisting the Product Development team to quickly identify and solve errors, bugs, and product improvements.- Successfully.
Nov 2017 - May 2018
Project Manager
- Worked closely with enterprise financial institutions on gathering requirements to create tools and websites to display their fund marketing data.- Act as the subject matter expert to ensure synergy between what the client wants and expects and what the implementation team delivers.- Ensured the delivered solution accurately mets the client’s.
May 2017 - Nov 2017
Manager Of Client Services
- Hired, trained, and mentored a legendary team of client implementation analysts, success reps, and data services project managers to achieve a client retention rate of 96%.- Maintained highest employee retention rate of the entire Client Services team with Traction leadership. - Conducted quarterly employee reviews to provide feedback, career growth and.
Nov 2015 - Apr 2017
Client Onboarding Lead
- Taught classes on executive reporting at our annual client conference, Dude University, showing clients how to create and present your data in a way that gets your message across council and board members. - Served as a product expert in our maintenance, GIS, inventory, and energy management software around the government vertical market. - Successfully.
Dec 2014 - Nov 2015
Software Analyst
- Trained clients in the government vertical market on setup and utilization of cloud-based operations management software, consulting on best practices for reporting and workflow.- Obtained vertical market knowledge by participating in trade shows and conferences.
Apr 2012 - Dec 2014
Materials Manager
Aug 2010 - Mar 2012
Test & Inventory Analyst
May 2007 - Aug 2010
Team & coworkers
Colleagues at Lulu Press, Inc.
Other employees you can reach at lulu.com. View company contacts for 500 employees →
KH
Karen Hill
Colleague at Lulu Press, Inc.Springfield, Missouri, United States, United States
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BS
Bryce Scott
Colleague at Lulu Press, Inc.Chico, California, United States, United States
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TS
Taylor S.
Colleague at Lulu Press, Inc.Raleigh-Durham-Chapel Hill Area, United States
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EP
Edward Phambala
Colleague at Lulu Press, Inc.Malawi, Malawi
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SN
Shalu Nithin
Colleague at Lulu Press, Inc.Kottayam, Kerala, India, India
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BG
Brad Garcia
Colleague at Lulu Press, Inc.Fayetteville, North Carolina, United States, United States
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YL
Yvonne Lynn
Colleague at Lulu Press, Inc.Battle Mountain, Nevada, United States, United States
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JJ
Janessa Jordan
Colleague at Lulu Press, Inc.New York, New York, United States, United States
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AJ
Adreane Joseph
Colleague at Lulu Press, Inc.Salinas, California, United States, United States
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MD
Maritza Diaz
Colleague at Lulu Press, Inc.Houston, Texas, United States, United States
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Karen Hill
Colleague at Lulu Press, Inc.Springfield, Missouri, United States, United States
View →
BS
Bryce Scott
Colleague at Lulu Press, Inc.Chico, California, United States, United States
View →
TS
Taylor S.
Colleague at Lulu Press, Inc.Raleigh-Durham-Chapel Hill Area, United States
View →
EP
Edward Phambala
Colleague at Lulu Press, Inc.Malawi, Malawi
View →
SN
Shalu Nithin
Colleague at Lulu Press, Inc.Kottayam, Kerala, India, India
View →
BG
Brad Garcia
Colleague at Lulu Press, Inc.Fayetteville, North Carolina, United States, United States
View →
YL
Yvonne Lynn
Colleague at Lulu Press, Inc.Battle Mountain, Nevada, United States, United States
View →
JJ
Janessa Jordan
Colleague at Lulu Press, Inc.New York, New York, United States, United States
View →
AJ
Adreane Joseph
Colleague at Lulu Press, Inc.Salinas, California, United States, United States
View →
MD
Maritza Diaz
Colleague at Lulu Press, Inc.Houston, Texas, United States, United States
View →
FAQ
Frequently asked questions about Marcus Freeman
Quick answers generated from the profile data available on this page.
What company does Marcus Freeman work for?
Marcus Freeman works for Lulu Press, Inc..
What is Marcus Freeman's role at Lulu Press, Inc.?
Marcus Freeman is listed as Vice President of Customer Experience at Lulu Press, Inc..
What is Marcus Freeman's email address?
AeroLeads has found 1 work email signal at @lulu.com for Marcus Freeman at Lulu Press, Inc..
What is Marcus Freeman's phone number?
AeroLeads has found 2 phone signal(s) with area code 877, 866 for Marcus Freeman at Lulu Press, Inc..
Where is Marcus Freeman based?
Marcus Freeman is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Lulu Press, Inc..
What companies has Marcus Freeman worked for?
Marcus Freeman has worked for Lulu Press, Inc., Dude Solutions, Icontact, Inmotionnow, and Kurtosys Systems.
Who are Marcus Freeman's colleagues at Lulu Press, Inc.?
Marcus Freeman's colleagues at Lulu Press, Inc. include Karen Hill, Bryce Scott, Taylor S., Edward Phambala, and Shalu Nithin.
How can I contact Marcus Freeman?
You can use AeroLeads to view verified contact signals for Marcus Freeman at Lulu Press, Inc., including work email, phone, and LinkedIn data when available.
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