Marcus Guthrie

Marcus Guthrie Email and Phone Number

Claims Examiner II at Athens Administrators @ Athens Administrators
concord, california, united states
Marcus Guthrie's Location
Dallas-Fort Worth Metroplex, United States
Marcus Guthrie's Contact Details

Marcus Guthrie personal email

n/a

Marcus Guthrie phone numbers

About Marcus Guthrie

I have gained a wealth of insurance experience from working as a sales agent and adjuster since graduating from college. I have acquired adjuster licenses for all states that require one and have a P&C Texas sales license. Contact me if you are looking for a high performing insurance professional. I have proficient writing and communication skills. I also possess an exceptional work ethic which enables completion of objectives in a timely manner.

Marcus Guthrie's Current Company Details
Athens Administrators

Athens Administrators

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Claims Examiner II at Athens Administrators
concord, california, united states
Website:
athensadmin.com
Employees:
233
Marcus Guthrie Work Experience Details
  • Athens Administrators
    Claims Examiner Ii
    Athens Administrators Aug 2024 - Present
    Dallas, Texas, United States
    Handling 1st and 3rd party commercial auto BI and litigation claims. As a third-party administrator (TPA), I work closely with Athens’ client accounts to investigate, adjudicate, and resolve their property and casualty claims in a timely and accurate fashion. I handle assigning counsel to defend suits and work closely with defense counsel to defend and settle claims. I conduct claims review sessions with client accounts to go over claims status and trajectory, and I review client guides to ensure proper loss reporting. I conduct reserve reviews, coverage analysis, liability investigations, rental vehicle monitoring, medical bill and report reviews, BI evaluations, total loss settlements, and summons and complaint and BI demand reviews.
  • American Claims Management
    Claims Adjuster
    American Claims Management Nov 2023 - Aug 2024
    Remote
    Handling 1st and 3rd-party property and casualty auto liability and injury claims for a Third Party Administrator (TPA) company, ACM. Tasked with managing an inventory of 200+ claims and revitalizing Cimarron and Excepsure accounts. Handled escalated calls and claims—positioning them for resolution. Results: Inherited about 200+ aged inventory claims 30 to 90+ days and brought all of them to resolution.Successfully cleared all claim alerts that were overdue and generating reports to management and adjusters.Received 10-15 new losses per week and made contact with all involved parties within a week and brought claims to resolution.Successfully handled total loss PD claims and early/proactive BI settlements to prevent litigation.Successfully managed and monitored open Enterprise rental vehicles and set expectations with body shops and customers on repairs.Set up vehicle inspections, salvage, tows, and reviewed and amended vehicle valuations.Reviewed coverages and carried out both simple and complex liability investigations.Wrote coverage declination reports to leadership and carrier for review.Successfully denied coverage and liability after carefully assessing policy exclusions, converge lapses, and/or negligence restrictions.
  • Gallagher Bassett
    Senior Resolution Manager
    Gallagher Bassett Apr 2023 - Nov 2023
    Dallas, Texas, United States
    Risk management consulting for a third-party administrator (TPA). Handle commercial claims for client accounts including Starr Indemnity and Safety National accounts. Give claim presentations to account representatives, supervisors, and 20+ colleagues. Actively monitor reserves and report to clients and carriers when reserves need adjustment. Evaluate injuries, handle property damage claims including total loss claims, send out letters, participate in meditations, pre-meditations, retain counsel and review and update files with resolution strategy from attorney litigation plan, actively update claim files and keep constant communication with claimants, insureds, carriers, attorneys, clients, supervisors, managers, vice presidents, and directors on the status of claims for major accounts. Process salvage and assign independent appraisal companies to inspect vehicles. Set up rental claims using Enterprise’s ARMS system. Review and approve attorney and vendor invoices and defense budgets. Review medical bills and records to determine settlement value of a claim. Manage a busy phone and email consisting of about 30 correspondence per day. Update clients on the status of claims constantly and provide anticipated closure dates and/or status updates.
  • State Farm ®
    Claims Specialist - Injury Litigation
    State Farm ® Sep 2020 - Apr 2023
    Richardson, Texas, United States
    Handled 1st and 3rd party bodily injury and litigation claims. Handled property damage and total loss claims.
  • Liberty Mutual Insurance
    Liability Claims Representative
    Liberty Mutual Insurance Jan 2019 - Sep 2020
    Plano, Texas
    Promoted to liability adjuster. Handled auto liability claims for both Liberty and Safeco Insurance. Handled claims for over 12 states while maintaining current license in every U.S. state.
  • Liberty Mutual Insurance
    Rental Management Dept Representative
    Liberty Mutual Insurance Oct 2016 - Jan 2019
    Plano, Texas
    Manage rental and repairs for insureds and claimants and handle over 200 claims files on a weekly basis.Negotiate with body shops in order to secure an agreed and reasonable target date for repairs to be completed by.Maintain communication and follow-ups with body shops and customers to ensure that their vehicle is repaired efficiently and timely.Set expectations with repair facilities and customers on first call so that they are aware that the vehicle needs to be repaired in reasonable time.Use strong interpersonal skills to communicate with customers to make sure that they understand coverage and expectations of repairs and rental.Effectively operate and manage claims system(Navigator), Enterprise(ARMS) system, and Microsoft Excel to enter and set up customer and repair facility information.

Marcus Guthrie Skills

Team Leadership Microsoft Office Microsoft Excel Powerpoint Spss Customer Service Research Time Management Social Innovation Teamwork Organizational And Writing Skills Communication Project Management

Marcus Guthrie Education Details

Frequently Asked Questions about Marcus Guthrie

What company does Marcus Guthrie work for?

Marcus Guthrie works for Athens Administrators

What is Marcus Guthrie's role at the current company?

Marcus Guthrie's current role is Claims Examiner II at Athens Administrators.

What is Marcus Guthrie's email address?

Marcus Guthrie's email address is mg****@****niu.edu

What is Marcus Guthrie's direct phone number?

Marcus Guthrie's direct phone number is +181574*****

What schools did Marcus Guthrie attend?

Marcus Guthrie attended Northern Illinois University, Mount Carmel.

What are some of Marcus Guthrie's interests?

Marcus Guthrie has interest in Social Services, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Marcus Guthrie known for?

Marcus Guthrie has skills like Team Leadership, Microsoft Office, Microsoft Excel, Powerpoint, Spss, Customer Service, Research, Time Management, Social Innovation, Teamwork, Organizational And Writing Skills, Communication.

Who are Marcus Guthrie's colleagues?

Marcus Guthrie's colleagues are Amy Beck, Gregory Joseph Litang, Joe Santera, Barbara Land, Andrew Patrick, Yvonne Falivene, Sonny Peek.

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