Marcus Harrison

Marcus Harrison Email and Phone Number

Quality Assurance and Data Digitization Analyst @ Seneca Holdings
Fort Washington, MD, US
Marcus Harrison's Location
Fort Washington, Maryland, United States, United States
Marcus Harrison's Contact Details

Marcus Harrison work email

Marcus Harrison personal email

n/a
About Marcus Harrison

As a Quality Assurance & Data Digitization Analyst at Seneca Holdings, I ensure that all quality control processes and activities are properly documented and reported. I have nine years of experience in leading customer service and quality assurance in various industries, such as retail, document management, and government contracting. I have a strong understanding of industry-specific regulations and standards, such as HIPAA and DLA, and I ensure compliance with legal requirements and industry guidelines. I have a proven track record of streamlining document management processes, enhancing efficiency, and optimizing the use of technology. I am proficient in CRM software and experienced in developing and executing effective implementation strategies. I also manage and coordinate a team of quality control specialists, providing guidance, coaching, and support to ensure quality. I am looking to leverage my skills and experience to drive success in a new challenging Quality Control Analyst role or start a new career path.

Marcus Harrison's Current Company Details
Seneca Holdings

Seneca Holdings

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Quality Assurance and Data Digitization Analyst
Fort Washington, MD, US
Employees:
224
Marcus Harrison Work Experience Details
  • Seneca Holdings
    Quality Assurance And Data Digitization Analyst
    Seneca Holdings
    Fort Washington, Md, Us
  • Seneca Holdings
    Quality Assurance & Data Digitization Analyst
    Seneca Holdings Oct 2024 - Present
    Assist with ongoing data digitization and organization and records management efforts.Perform testing, inspection, and quality assurance/quality control processes on records, datasets, and software solutions.Identify areas of non-conformance and develop and implement corrective action plans to ensure conformance to documentation standards.
  • Vastec
    Lead Quality Control Analyst
    Vastec Jan 2023 - Oct 2024
    •Executes comprehensive report generation on document management activities, ensuring adherence to HIPAAand Section 508 standards through proficient use of Microsoft Excel, Adobe, and specialized government software.• Prepares documents for image scanning and performs other related tasks, such as document screening and filelabeling• Addresses Personal Identifiable Information (PII) concerns promptly, ensuring team members have necessarysystem access and resources for optimal document handling.• Conducts meticulous quality control, rectifying errors in OCR'd text files, and overseeing document and digitalmedia management for quality assurance.• Facilitates document preparation for image scanning, including thorough screening and precise file labeling.• Engages with federal government clients, cultivating and maintaining professional client relationships.• Public Trust clearance
  • The Vitamin Shoppe
    Retail Store Manager
    The Vitamin Shoppe Aug 2021 - Dec 2022
    Managed day- to- day store operations, including opening and closing procedures,cash handling, and ensuring store is well organized and maintainedRecruited,trained, and supervised store staff while Conducting performance evaluations, providing feedback, and fostering a positive work environment.Oversaw inventory levels, ordered products, and maintained accurate stock records while minimizing stock shortages and product out-of-stocks therefore reducing excess inventory.Managed the store's budget, tracked expenses, and optimized sales and profitability. Analyzed sales data and implemented strategies to achieve financial goals.Drove sales and revenue growth by motivating and leading the floor team to achieve targets.
  • U.S. Department Of Justice
    Document Management Technician
    U.S. Department Of Justice Feb 2020 - Jun 2021
    United States
    •Received, sorted, and organized physical and electronic documents according to established procedures and filing systems.•Safely stored physical documents and coordinated the archived or disposal of expired or obsolete records following company policies and legal requirements.•Created and maintained backups of digital documents and participated in disaster recovery planning to protect against data loss.•Familiarity with quality assurance methodologies and techniques to develop and implement effective quality control processesAnalyzed and interpreted data from various tests and inspections to assess the product's quality and identify patterns or trends•Controlled and handled inventory of supplies that was shipped/received with the DOJ• DOJ MBI clearance
  • Six Flags
    Operations Manager
    Six Flags Oct 2014 - Dec 2020
    United States
    • Overseeing all aspects of scheduling for the Rides department.• Complying with and enforcing all aspects of the Rides training program, including the daily application and supervision of all training procedures, policies, and documentation.• Ensuring that proper staffing levels are maintained; including assisting in hiring and recruiting when necessary. • Coaching Leads and Team Members to monitor efficiency standards and achieve optimum throughput.• Auditing the skills and performance of department.• Coaching and developing Team Members on guest service, training, safety, and efficiency.• Overseeing the development of Team Leads.• Completing and maintaining all formal documents and audit forms used on a daily basis in the department. • Creating schedules and approving the timesheets of the team.• Entering the data of the day to day operations in the system.• Managing over 100 plus workers daily•Perform quality controls and monitor production KPIs •Manage budgets and forecasts•Ensure all operations are carried on in an appropriate, cost-effective way ••Recruit, train and supervise staff•Find ways to increase quality of customer service

Marcus Harrison Education Details

Frequently Asked Questions about Marcus Harrison

What company does Marcus Harrison work for?

Marcus Harrison works for Seneca Holdings

What is Marcus Harrison's role at the current company?

Marcus Harrison's current role is Quality Assurance and Data Digitization Analyst.

What is Marcus Harrison's email address?

Marcus Harrison's email address is ma****@****ppe.com

What schools did Marcus Harrison attend?

Marcus Harrison attended Potomac High School.

Who are Marcus Harrison's colleagues?

Marcus Harrison's colleagues are Niamatullah Ghaffari, Chris Dizebba, Pmp, Matthew Jesinsky, Amanda Quinn, Chrissy Dixon, Kelsey Allagood, Johndell Harris.

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