G1 Task Force Southeast, Afghanistan

BN S-1 1st BN 38th INF

Responsible for designing processes to align with company goals and objectives through targeted strategies and interventions. Provide process improvement solutions using the High Performance Teams model.

Develop and deploy conference management policy for a Major Army Command. Evaluate current processes and provide innovative solutions to improve overall process. Provide executive level coordination to subordinate units and provide leadership and operational accountability all while practicing excellent customer service.

Consult to an assigned group of Owner/Operators in order to change individuals' behavior that improves business results by consulting in training, operational standards and facilitating Regional training. Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with key customers including Owner/Operators, Staff, Field Service Managers, McOpCo Operations Managers/Area Supervisors, Restaurant teams and learners.

Human Resources Officer/Operations Manager Summary Court Martial Officer (Captain O-3 US Army Active Duty) Dover, DE (Jan 2012-Present)Responsible for the supervision of 30-45 personnel, including training and personnel management, and overseeing the processing, storage, inventory, packing and final disposition of the personal effects of personnel wounded, missing, or killed in support of Overseas Contingency Operations.Ensure all personnel were safely and effectively operating over $500,000 worth of equipment resulting in 95% reduction in on the job accidents.Develop weekly production forecast in Excel for personnel effects tracking. Prepare bi-monthly schedule for organizational trainings and communicated plans with supervisorCreated and implemented unit trainings, budgetary issues, and inventory control programs.Successful processing of over sixty-thousand individual items with a 97% efficiency rate.Ensure all customer complaints were promptly and efficiently controlled Maintain proper supply levels to ensure mission success Oversee all operations of 3 processing and shipping units.

Responsible for employee (driver) supervision to include; job responsibilities, manage productivity of each driver in accordance with regulatory agency guidelines, performance reviews, compensation issues, scheduling, and complaints. Organizes and schedules all necessary resources required to accomplish activities and coordinates daily operational needs with Maintenance team. Reviews and audits documentation related to route operations on a daily basis (e.g., driver time and attendance, open tickets), following-up where appropriate. Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues. Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements. Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. Communicates and follows-up on sales opportunities, scheduled deliveries, and problems at customer site, Driver Vehicle Inspection Report (DVIR) repairs, container swaps, and safety issues reported by drivers. Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards

Human Resources Officer/Company Executive Officer (First Lieutenant O-2 US Army) Fort Jackson, SC Combined Active Duty and Reserves (Jan 2010-Jan 2012)Supervised 8-10 Human Resources Personnel and indirect supervision of 200-500 personnel.Preformed supervisory functions including developing HRIS systems, personnel management, training, logistics management, and personnel health and welfare evaluations.Prepared creative and innovative training for members of organizationPlanned and executed a variety of motivational exercises which increased organization’s moral during high stress operations.Successfully coordinated annual mission requirements and certifications for unit which led to 98% company compliance. Received award for highest unit moral and voted top Executive Officer for the successful graduation of over 1000 trainees. Planned, developed, and directed personnel systems which support components of the personnel life cycle including strength and personnel accounting, recruitment operations, awards, promotions and reductions, classifications and reclassification, assignment, evaluations, and the maintenance of personnel records.

Supervised organizational area which consisted of 7 Human Resources Specialist performing personnel duties and recruitment duties.Oversaw and provided knowledge of military and civilian personnel functions, including, recruitment and the preparation and maintenance of personnel records and reports.Successfully helped increase organizations recruitment numbers and increase overall retention rate by 98%Instructed Cadets in Military Science Level 1 Class at Shaw University and St. Augustine University in Raleigh, NCReviewed, analyzed, and interpreted military and civilian personnel regulations, directives and reports pertinent to both military and civilian.Developed military and civilian policy for the organization and provided advisory service to all levels of organizations leadership.Developed budget plans relative to military personnel management operations that helped ensure organization operated within budgetary constraints.Represented the organization to higher and subordinate organizations on military and civilian personnel managementFormulated and recommend military personnel policies designed to provide the command with optimum manning and personnel support to promote an effective and efficient work environment throughout the command

Serve as point of contact for all security related matters for a Special Operations UnitSuccessfully developed a security clearance tracking system which increased production efficiency for unit’s security clearance processServe as primary passport agent for unitProcessed all sources of military Intelligence for rapid deployment to Special OperatorsResponsible for the development of policies and training to support Security OperationsCommunicated with senior level personnel regarding threat awareness operationsProcessed over 1000 passport and visa applications for unit personnel