Marcus Hunt Email & Phone Number

Berlin, DE

Berlin, Germany

Conceptualize, scope, prioritize, and structure projects within the Content Management team. Contribute to team roadmap with own ideas and insights on how GetYourGuide's marketplace content should evolve.Drive alignments and contribute to product development and overall business goals. Have a strong network in key departments (Product, Marketing, Business.

Berlin, Germany

Define, set up, manage, and continuously improve cross-process workflows for our global inventory’s written and visual content with data-driven insightsBreak down cross-functional business problems using data, think out of the box to generate solutions, and track the impact for the businessSet the direction for our freelancer management operations.

Berlin, Germany

Define, set up, manage, and continuously improve content management processes for content creation and maintenance of our global inventory’s written and visual content with data-driven insightsSource, assess, revise, edit, and give feedback on written copy and visual content according to our standards and best practices Manage and execute ad-hoc requests.

Berlin, Berlin

Collaborating with different cross-functional internal teams (localization, supply operations, sales, local partners/suppliers etc.) Creating, quality assuring and maintaining product descriptions, visuals and geo-location set-up Ensuring product creation, change requests and geo location items are handled within service levels and to a high-quality.

Berlin Area, Germany

Supporting all tour operators (suppliers) in their use of the Supplier Administration Portal by phone and email, as well as manage the business relationship with smaller accounts.Closely monitoring both supplier behaviour (e.g. cancellation, misbehaviour) and configuration of GetYourGuide's inventory.Onboarding new suppliersProactively reaching out to.

London, United Kingdom

About company: Imperial College London's private accommodation provider for postgraduate studentsConducted competitor analysisWrote and executed targeted marketing campaigns using Giraffe MailImproved the customer experience with UX walkthroughs and problem solving with new systemManaged social media accounts (Facebook, Twitter, Instagram, Google Plus).

London, United Kingdom

About company: high-end tailor-made travel start-upKey achievement: as the top-selling travel concierge, I played an integral part in the company doubling its revenue from years one to two. Handled majority of VIP client requestsMaintained high professional standards of operation and communication at all timesApplied creativity and resourcefulness in.

London, United Kingdom

Key achievement: contributed to Out Of Office building and maintaining a 5* 'excellent' client satisfaction rating on TrustpilotBuilt complex tailor-made itineraries to meet the needs of HNW clienteleUtilised exceptional levels of customer service to encourage repeat businessDeveloped deep knowledge and understanding of the nuances of the luxury market and.

London, United Kingdom

About company: adventure tour operator specialising in Latin AmericaKey achievement: together with the other Sales & Marketing Executive, we attained a 15% increase in year-over-year sales from UK-based trade partners.Maintained strong travel trade client relationships with existing UK and European service providersSourced new business development.

London, United Kingdom

Key achievement: contributed to a higher customer satisfaction rating and a dramatic reduction in number of complaints through proactive client communication on upcoming changes to product rangeWrote product descriptions for a range of brochures and assisted with proofreadingWrote content for Tucan Travel’s blog and moderated content from other partner.

Rio De Janeiro Area, Brazil

About company: boutique consultancy providing advisory in ground handling services to the aviation industryManaged hospitality duties for clients visiting Rio for the 2014 FIFA World CupAided in business proposals through market research of the aviation industry in South America

London, United Kingdom

Managed telephone and walk-in sales inquiries as the customer's first point of call and introduction to the brandMaintained the appearance of the Mayfair showroom and processed sales transactions of lifestyle productsCompleted walk-in and telephone sales inquiry logs to update the CRM.

Bachelor'S Degree, Modern Languages (French And Italian), 2:1 (Honours)

Education record

ERASMUS study exchange

Education record

ERASMUS study exchange

3 A Levels (Aab), 1 As Level (B), 11 Gcses (9 A*S And 2 As)

Activities and Societies: Prefect for French, Rugby Squad