Marcus Ingham Email & Phone Number

London, United Kingdom

https://www.opticoreit.com/about-us/

United Kingdom

• Crafts integrated, complex, and comprehensive solutions to meet customer needs with the Sales Directors and Pre-Sales Architects within the Sales organisation• Assesses complex client requirements and making solution direction decisions ensuring that all RFP responses maximize win probability by meeting client needs• Manages matrix teams of Architects, HR, T&T and Legal during the proposal process• Conducts reviews with legal teams through contracting to signature, creating statement of work content and providing pricing schedules and internal billing schedules• Works with delivery teams to ensure cost affective and competitive delivery solutions• Leads bids for new logo business and client retention winning over $20million this year

Kent

Area Manager, EMEA Datacentre Network. • Managed all Leveraged Network Engineering and Delivery teams for all client networks and services provisioned in DXC (CSC) EMEA datacentres• Responsible for network service levels on the 110 clients across 7 datacentres using both onshore and offshore resources across multiple network platforms• Provided operational and technical consultation supporting DXC engagement bids working with Client Delivery Managers, Sales and Architecture• Supported Senior Management actively progressing revenue opportunities, DXC Cloud support, and cost saving initiatives through consolidation recovering Datacentre space and off shoring• Ensured DXC clients and account teams receive excellent communication on all operational issues and new requirements maintaining correct change controls and processes• Coordinated the successful transition of 260 regional staff and network services from CSC to AT&T during transition program

Kent

EMEA Datacentre Network Manager. 2012 – 2014• Responsible for service delivery of all Client Network infrastructure in 11 EMEA datacentres • Managed 70 staff across the UK, Luxembourg, Norway, Denmark and Sweden developing and building the teams where required ensuring support and engineering requirements were met• Maintained and created the regional leveraged cost pools for shared services reporting on P&L• Mitigated risk by ensuring correct DC change control processes followed, gained business approval and provided technical approval for all UK DC high risk changes, minimised outages• Project Managed the closure of Northern Datacentre following consolidation of Royal Mail

Kent, Uk

UK Datacentre Network Manager. 2008 – 2012• Managed the delivery of 24x7 NOC and 3rd line team supporting all CSC UK datacentres housing complex client network environments including NHS and NWR• Recruited, developed and appraised the DC team to meet client expectations for the UK• Responsible for smooth operation of CSC and Client LAN, Firewall, IP Services and WAN including leveraged global WAN DC nodes and inter datacentre DWDM fibre• Technical input for Network Architects and Senior Management for all accounts hosted in DC’s

Education record

Electrical And Electronics Engineering