Marcus Larson Email & Phone Number

Portland, Oregon Metropolitan Area

Experienced Desktop Support Technician with a proven track record in installing and troubleshooting desktop computer hardware and software. Adept at providing technical and customer support for a variety of desktop products, ensuring seamless functionality for both on-site and remote users. Skilled in analyzing system problems and delivering effective solutions, with a keen ability to troubleshoot technical issues promptly. Collaborative team player with experience working alongside analysts, programmers, and end-users in application development environments. Proficient in testing procedures and capable of writing clear and concise technical documentation for software or hardware installations. Strong communication skills enable the conveyance of technical information to both technical and non-technical users.

Portland, Oregon, United States

Responsible for preventive maintenance, diagnosis, and repair of all pieces of equipment within the bakery including production equipment; building (inside construction) and facility grounds. Maintains the equipment's productivity to minimize downtime or malfunctionsWork within a rigid time frame to maximize bakery product productivity. Perform inside construction which may include framing, plumbing and electrical components. Ensure that all work areas are clean, safe, and follows company GMP's. Work in a safe and efficient manner and in compliance with federal and state requirements at all times. Maintain accurate and timely records of work performed on work orders, maintenance calls, and preventative maintenance reports. Prepare specific and accurate parts request forms. Respond to maintenance and line stoppage calls with a sense of urgency and ownership. Provide emergency repairs quickly and efficiently. Performs duties in all areas within maintenance department. Provides technical assistance and information to Chief Engineer, as needed. Recognizes work to be accomplished and makes recommendations to Chief Engineer.

Portland, Oregon Metropolitan Area

Enthusiastic podcast producer/editor/sound engineer with new show development experience and a passion for creating entertaining, authentic shows. Comfortable working in a fast-paced environment and have experience working with both in-house and external talent.

Salem, Oregon

Involved in high complexity coverage interpretation, liability investigation, multiple vehicles, competing claims, property, pedestrians, uninsured or underinsured, potential extra-contractual, litigation or significant injuries. Directed experts in other disciplines (scene reconstruction, civil engineering, forensics, biomechanics, etc.) Conducted negotiations including mediations. Use state regulatory and statutory requirements knowledge for a multi-state region. Evaluate claims with a focus on mitigation of risk. Present at roundtables; provide recommendations to senior decision-makers for settlement and reserving on the highest complexity files

Salem, Oregon

Worked as part of a Team of Experts to astound customers with effective resolution, proactive identification of issues, customer education, and troubleshooting expertise. Resolved product or service problems by clarifying the customer's concerns; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Identified appropriate revenue and service enhancement opportunities Utilized system navigation skills through use of multiple computer systems. Provided astounding customer service through effective and timely resolution of various customer inquiries and concerns. Built customer loyalty through timely and effective resolution and proactive account management. Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service. Met department productivity and quality standards. Appropriately disbursed adjustments and account credits in accordance with T-Mobile policy. Approached each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help. Completed training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role.

Salem, Oregon

Cooked items coming from the Central Kitchen as well as completing food prep. Cooked for 120+ plus people per meal in an institutional setting. Cooking and preparing therapeutic diets and texture modifications. ServSafe Certification Oregon Food Handlers Certification

Salem, Oregon

Participated in the training and coaching of staff members in their specific job functions. Learned and enforced cash handling procedures. Observed and participated in the inspection of the theatre building, parking lot, landscaping and equipment condition. Reported the need for building, property, and equipment repairs to the theatre owner. Interacted with Customers for improved service in the theatre. Enforced and supported Northern Lights Operations Guidelines. Properly addressed any safety or security issues (trip hazards, lighting, suspicious persons, etc.) Properly utilized Personal Protective Equipment while completing position specific tasks

Keizer, Oregon

Salem, Oregon

Salem, Oregon

Wilsonville, Oregon

Mechanical Engineering

Education record

Education record

Education record