Marcus Mcdonald

Marcus Mcdonald Email and Phone Number

Field Engineer at Integration Partners @ ConvergeOne
Marcus Mcdonald's Location
Fort Wayne, Indiana, United States, United States
Marcus Mcdonald's Contact Details
About Marcus Mcdonald

Experienced Field Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Technical Support, Databases, Scripting, Active Directory, and Management. Strong engineering professional with a Bachelor of Applied Science (B.A.Sc.) focused in Computer and Information Systems Security/Information Assurance from ITT-Tech of Fort Wayne.

Marcus Mcdonald's Current Company Details
ConvergeOne

Convergeone

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Field Engineer at Integration Partners
Marcus Mcdonald Work Experience Details
  • Convergeone
    Field Engineer
    Convergeone Jan 2017 - Present
    Fort Wayne, Indiana
    VOIP phone technician specializing in programming and building VOIP, Digitial, and Analog based telephones on the Avaya platform.
  • Frontier Communications
    Tier 2 Desktop Support Representative
    Frontier Communications Jan 2012 - Dec 2016
    Fort Wayne, Indiana Area
    Remotely fix user issues, reimage and repair broken machines, and push data to refreshed machines. Take daily desktop support tickets from Helpdesk support that they can't fix remotely and I fix on site.
  • Department
    Bureau Of Motor Vehicles - It Specialist
    Department Nov 2008 - Jan 2012
    Fort Wayne, Indiana Area
    Computer tech work on BMV Machines in Northeast Indiana and Northweast Ohio, worked on BMV PCs as well as Driver's License Printers and Cameras. Would take calls on a work at home basis and would fix these machines if something malfunctioned or crashed and corrected these issues.
  • Allen County Prosecutors Office
    Desktop / Network Technician
    Allen County Prosecutors Office Aug 2008 - Nov 2008
    Fort Wayne, Indiana Area
    Work in a very secure environment where user workstations are locked down to job tasks only. Since I'm the network technician I help users retrieve pictures and 911 calls from one database and attach them to cases in another, I do help desk tasks and projects with the Director of Court Operations, help the Network Administrator with finishing migration from the Novell environment to a Windows Active Directory environment and the tasks that go along with it, administer a library of images from Symantec Ghost, run Crystal Reports daily into .pdf format for the users to do daily tasks, and finally burn CDs and DVDs for the users as well as print pictures in full color for their cases.
  • Tig Contract Through Acs
    Migration Team
    Tig Contract Through Acs Mar 2007 - Aug 2008
    Ran a discovery script that allowed to look into the user's data and to ensure little to no problems would occur during the migration process and documented the information into Microsoft Word, Excel, and Visio applications. Migrated users from the Novell environment to the Windows Active Directory Environment. Migrated user's e-mail system from the Mercury / Pegasus system to the new Exchange / Outlook system. Helped users adjust to the new environment by giving them basic tutorials of the changes with the new systems. And finally logged all my daily information into a Microsoft Sharepoint web application to show management my daily tasks.

Marcus Mcdonald Skills

Active Directory Microsoft Exchange Networking Help Desk Support Sharepoint Management Visio Databases Customer Service Workstations Outlook Telecommunications Technical Support Troubleshooting Crystal Reports Norton Ghost Web Applications Computer Security Scripting Avaya Products Voice Over Ip Internet Protocol Taske Calabrio Wireless Technologies Switches Servers

Marcus Mcdonald Education Details

  • Itt-Tech Of Fort Wayne
    Itt-Tech Of Fort Wayne
    Computer And Information Systems Security/Information Assurance

Frequently Asked Questions about Marcus Mcdonald

What company does Marcus Mcdonald work for?

Marcus Mcdonald works for Convergeone

What is Marcus Mcdonald's role at the current company?

Marcus Mcdonald's current role is Field Engineer at Integration Partners.

What is Marcus Mcdonald's email address?

Marcus Mcdonald's email address is ma****@****ail.com

What is Marcus Mcdonald's direct phone number?

Marcus Mcdonald's direct phone number is +126076*****

What schools did Marcus Mcdonald attend?

Marcus Mcdonald attended Itt-Tech Of Fort Wayne.

What are some of Marcus Mcdonald's interests?

Marcus Mcdonald has interest in Football, Exercise, Nascar, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Fishing, Home Decoration.

What skills is Marcus Mcdonald known for?

Marcus Mcdonald has skills like Active Directory, Microsoft Exchange, Networking, Help Desk Support, Sharepoint, Management, Visio, Databases, Customer Service, Workstations, Outlook, Telecommunications.

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