Marcus Moses Email & Phone Number

Houston, TX, US

Houston, Texas, United States

ERP applications trainer, primarily focused on warehouse and production.

Houston, Texas, United States

• Trained many applications including, Salesforce, Zuora, NetSuite, Manage and QuickBooks.
• Was responsible for creating training material which included PowerPoints and training videos.
• Provided scheduling and course times for virtual training.
• Used Microsoft teams for Troubleshooting and Configuration.
• Created training material including lesson plans and knowledge assessments.
• Trained numerous processes for Billing, Accounts Receivables and Partner care.

Houston, Texas, United States

• Trained G-Suite applications including Sheets, Docs, slides and My Drive.
• Also Trained Salesforce, SAP Citrix and Appstream.
• In addition trained, Lucidchart and Smartsheet for new users.
• Worked with WebEx Troubleshooting and Configuration.
• Created training material including lesson plans.
• Assessment conduction for troubleshooting of various Applications and Devices.

Houston, Texas Area

As a training consultant, I provide training on numerous software applications, soft skills, sales and have trained for some of the largest and best know companies in the world. Just to name a few, Lennar Homes, Halliburton, Cerner, Bayer, AT&T and Avaya, I have provided training in all 50 states and 16 countries and I am willing to travel as needed to get.

Houston, Texas Area

*Trained maintenance and supply chain management personnel on IFS software. *Supply Chain personnel focused on transporting, requisitions and inventory tracking. *Supply chain training also consisted of reorder points, purchase orders and inventory valuation. *Maintenance personnel was trained on creating work orders, completion and verification. *Focused.

Nationwide

*Trained Oracle, SharePoint DPI and Avaya phone systems. * Provided Product training for POTS, T-1, PRI, Broadband and FIOS. * Training was class room as well as virtual using Adobe Connect and Skype. * Was tasked with training Verizon reps to work Frontier applications. * Also provided training for new hires with various experience levels. * Trained sales.

Nationwide

*Provide Training and coaching on Cerner EMR medical records system. *Worked with doctors and nurses one on one as well as group training.*Proficient in Power Chart and First Net, for Hospital, Emergency Dept. and ambulatory centers.*Used proficiency in change management as well as adult learning.*Extensive work with software to trouble shoot, test and.

Houston, Texas Area

Responsible for training new hire and tenured representatives to assist customers in making changes to their ACA insurance coverage, provide training for Change of Circumstance as well as Change of Information to existing policies, this was done in person as well as WebEx training. In addition trained representative to assist healthcare customers to sign.

Nationwide

Provide Training and coaching to hospital staff in the process of implementing Cerner EMR medical records system. Worked with doctors and nurses one on one as well as group training and facilitation. Work primary with Power Chart and First Net, in Hospital as well as ambulatory centers used required proficiency in change management as well as adult.

Nationwide

Trained end user wirless applications to field personnel, as a consultant for K-Force. Involved with programming and delivering training on wirless devices using properitary software. In addition I trained Click Schedule, Job Details, Time entry, Journey Management and I-Phone 101, I was responsible for organizing and delivering the training classes. Other.

Houston, Texas Area

Trained Personalized Work Place for the Bayer Corporation as a contractor for Belcan Corporation. Training included Windows 7, Microsoft Office 2010, including Sharepoint and Lync, provided both basic and advanced training as well as administrative refresher courses. Was responsible for class room as well as virtual training via Lotus connections and Lync.

Nationwide

Corporate trainer on AT&T project ended in November of 2010. My primary responsibilites included training new hire wirless representatives sales and service techniques. Traveled 100% of the time providing training, Conducted 2 week training classes. Trained Windows, SAP, AM Docs Clarify, Siebel and Opus systems, trained classes of 15 or more students,this.

Technical trainer for inbound call center, trained reps to handle automotive parts questions. Also trained phone skills and software such as salesforce, sharepoint and microsoft etc.

Seasonal training position, training best buy sales reps to sell and innovative internet movie viewing box.

Trained AT&T sales reps to offer data services also trained call center reps to sell U-Verse TV, traveld 75% of the time nationwide. Trained both wired and wireless representatives, was responsible for providing sales techniques, technical training on wirless devices, also provided end user CRM applications. This was a contract training position as a.

Sold Avaya phone systems in the Houston Market specified in the Partner system and unified messeging. Also sold maintenance plans to existing and new clients. Was involved in cold calling as well as servicing existing clients.

Sold broadband communications to large companies in the Houston area and throughout the US.

Bba, Business Administration

Activities and Societies: NCAA football, Powerlifting championStudied Business Administration, played football, involved in campus life.

General Studies

Education record