Marcus Moses Email and Phone Number
Excellent trainer with 18 years experience as a contract trainer. I have trained, IT, Software, Soft Skills, telemarketing, sales, mobile proprietary as well as IOS and Android, CRM and ERP applications including but not limited to, IFS, Microsoft Office, Siebel, Oracle, Cerner Millennium, Opus, Clarify, SAP, Job Details, Salesforce Classic and Lightning, SharePoint, Click Schedule and many others. I am free to travel up to 100% of the time. Also experienced in course ware design, developing and updating curriculum, LMS experience with Captivate, Moodle and others. I have a great training style with a consultative approach to training that makes the class fun as well as informative to students. In addition to my training experience I have a wealth of successful sales and technical experience in the telecommunications field. My experience in sales and management helps me reach students with real world examples and a can do spirit.Specialties: Training, sales, telecommunications and call centers, change management as well as end user CRM applications, such as IFS, SalesForce, Siebel, Oracle, Amdocs Clarify, SharePoint, Microsoft Office, Cerner, Opus and LMS systems Captivate, Moodle and others. Experienced providing virtual training using Adobe Connect, Skype, Go To Meeting and other similar applications.
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Implementation SpecialistEnmark Systems, Inc.Houston, Tx, Us -
Technology InstructorReliance Steel & Aluminum Co. Mar 2022 - PresentHouston, Texas, United StatesERP applications trainer, primarily focused on warehouse and production. -
Senior Training ConsultantConnectwise Jan 2021 - Nov 2021Houston, Texas, United StatesTrained many applications including, Salesforce, Zuora, NetSuite, Manage and QuickBooks.• Was responsible for creating training material which included PowerPoints and training videos.• Provided scheduling and course times for virtual training.• Used Microsoft teams for Troubleshooting and Configuration.• Created training material including lesson plans and knowledge assessments.• Trained numerous processes for Billing, Accounts Receivables and Partner care.• Tasked with scheduling and training newly hired employees and cross training tenured associates.• Provided live help sessions for existing users with questions and concerns.• Trained both live and remote sessions, via WebEx, Zoom and Teams. • Worked as a 3rd Party training consultant for Heitmeier Consulting. -
Is&T TrainerVeolia Jun 2019 - Feb 2020Houston, Texas, United States• Trained G-Suite applications including Sheets, Docs, slides and My Drive.• Also Trained Salesforce, SAP Citrix and Appstream.• In addition trained, Lucidchart and Smartsheet for new users.• Worked with WebEx Troubleshooting and Configuration.• Created training material including lesson plans.• Assessment conduction for troubleshooting of various Applications and Devices.• Tasked with scheduling and training newly hired employees.• Provided live help sessions for existing users with questions and concerns.• Trained both live and remote sessions and created training videos.• Required to travel 75% throughout the US and Canada. -
Training SpecialistM-Class Global Business Services Nov 2017 - May 2019Houston, Texas AreaAs a training consultant, I provide training on numerous software applications, soft skills, sales and have trained for some of the largest and best know companies in the world. Just to name a few, Lennar Homes, Halliburton, Cerner, Bayer, AT&T and Avaya, I have provided training in all 50 states and 16 countries and I am willing to travel as needed to get the job done, both domestic and international. Please feel free to reach out to me should you need quality training for your employees.
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Ifs Software TrainerRowan Companies Jul 2016 - Nov 2016Houston, Texas Area*Trained maintenance and supply chain management personnel on IFS software. *Supply Chain personnel focused on transporting, requisitions and inventory tracking. *Supply chain training also consisted of reorder points, purchase orders and inventory valuation. *Maintenance personnel was trained on creating work orders, completion and verification. *Focused on class room training using development software and PowerPoint presentations. *Average class size was approximately 30 management personnel, assigned to off shore oil rigs. *Assisted with design of training materials and course curriculum. *Also provided go live support for end users of the IFS software. *Worked as a 3rd party consultant for VACO on a temporary contract. -
Enterprise TrainerFrontier Communications Dec 2015 - May 2016Nationwide*Trained Oracle, SharePoint DPI and Avaya phone systems. * Provided Product training for POTS, T-1, PRI, Broadband and FIOS. * Training was class room as well as virtual using Adobe Connect and Skype. * Was tasked with training Verizon reps to work Frontier applications. * Also provided training for new hires with various experience levels. * Trained sales skills as well as customer service. * Worked with call center representative as well as outside sales. * Worked as a 3rd party contract trainer during Verizon acquisition. -
Emr/Ehr TrainerCerner Corporation Jul 2015 - Dec 2015Nationwide*Provide Training and coaching on Cerner EMR medical records system. *Worked with doctors and nurses one on one as well as group training.*Proficient in Power Chart and First Net, for Hospital, Emergency Dept. and ambulatory centers.*Used proficiency in change management as well as adult learning.*Extensive work with software to trouble shoot, test and duplicate system errors.*Traveled 100% across the United States.*Worked in call center triage to diagnose challenges via phone.*Provided go live support in live system for ER and ICU.*Completed conversion coaching for Cox, Via Christi, Dignity, CHI among others.*Worked as a 3rd party contractor of Apex Systems Inc. -
Corporate TrainerUnitedhealth Group Oct 2014 - Nov 2014Houston, Texas AreaResponsible for training new hire and tenured representatives to assist customers in making changes to their ACA insurance coverage, provide training for Change of Circumstance as well as Change of Information to existing policies, this was done in person as well as WebEx training. In addition trained representative to assist healthcare customers to sign up for the ACA during the open enrollment period. Provided training on Siebel as well as the state insurance portal, worked with Citrix access as well as using SharePoint and Microsoft suite, to perform training. Contract ended in November of 2014 -
Trainer / Adoption CoachCerner Corporation May 2014 - Sep 2014NationwideProvide Training and coaching to hospital staff in the process of implementing Cerner EMR medical records system. Worked with doctors and nurses one on one as well as group training and facilitation. Work primary with Power Chart and First Net, in Hospital as well as ambulatory centers used required proficiency in change management as well as adult learning to accomplish success with implementation.
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Deployment TrainerHalliburton Jun 2012 - May 2014NationwideTrained end user wirless applications to field personnel, as a consultant for K-Force. Involved with programming and delivering training on wirless devices using properitary software. In addition I trained Click Schedule, Job Details, Time entry, Journey Management and I-Phone 101, I was responsible for organizing and delivering the training classes. Other software used was SAP, Microsoft office 2010 suite of products including Excel, PowerPoint, Word and Lync. Traveled 70% of the time mostly in the Southwest United States. Was responsible or training programming and supporting new applications on the I-phone also assisted in developing the training guides as well as the content of the classes. Also provided technical support and QA testing for new as well as upgraded business applications on the I-Phone assisting in preping for IOS 7 upgrade. Was also tasked with initial roll out, delivery and support of Halliburton Delivery Framework also know as HDF it was a proprietary software used for asset and maintenance management as well as job specific functionality such as stage detail and personnel tracking. -
Senior TrainerBayer Materialscience Apr 2011 - May 2012Houston, Texas AreaTrained Personalized Work Place for the Bayer Corporation as a contractor for Belcan Corporation. Training included Windows 7, Microsoft Office 2010, including Sharepoint and Lync, provided both basic and advanced training as well as administrative refresher courses. Was responsible for class room as well as virtual training via Lotus connections and Lync. -
Training ConsultantAt&T Aug 2010 - Nov 2010NationwideCorporate trainer on AT&T project ended in November of 2010. My primary responsibilites included training new hire wirless representatives sales and service techniques. Traveled 100% of the time providing training, Conducted 2 week training classes. Trained Windows, SAP, AM Docs Clarify, Siebel and Opus systems, trained classes of 15 or more students,this was a temporary contract position. -
Technical TrainerNco Group Mar 2010 - Aug 2010Technical trainer for inbound call center, trained reps to handle automotive parts questions. Also trained phone skills and software such as salesforce, sharepoint and microsoft etc. -
District Training ManagerVudu Aug 2008 - Jan 2009Seasonal training position, training best buy sales reps to sell and innovative internet movie viewing box. -
Contract TrainerAt&T Oct 2006 - Jul 2008Trained AT&T sales reps to offer data services also trained call center reps to sell U-Verse TV, traveld 75% of the time nationwide. Trained both wired and wireless representatives, was responsible for providing sales techniques, technical training on wirless devices, also provided end user CRM applications. This was a contract training position as a consultant with CGS as well as IBM
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Territory Client ExecutiveAvaya Jun 2002 - Jul 2006Sold Avaya phone systems in the Houston Market specified in the Partner system and unified messeging. Also sold maintenance plans to existing and new clients. Was involved in cold calling as well as servicing existing clients. -
National Accounts ManagerGlobal Crossing 2000 - 2001Sold broadband communications to large companies in the Houston area and throughout the US.
Marcus Moses Education Details
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Business Administration -
General Studies -
Liberty High School
Frequently Asked Questions about Marcus Moses
What company does Marcus Moses work for?
Marcus Moses works for Enmark Systems, Inc.
What is Marcus Moses's role at the current company?
Marcus Moses's current role is Implementation Specialist.
What schools did Marcus Moses attend?
Marcus Moses attended Sam Houston State University, Lamar University, Liberty High School.
Who are Marcus Moses's colleagues?
Marcus Moses's colleagues are Kishan Rajbhar, Nikumbh Vivek Kumar, Kukdeep Singh, Ajit Mahato, Olufemi Adegbesan, Singana Angilau, Pat Vader.
Not the Marcus Moses you were looking for?
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Marcus Moses
Charlotte, Nc2mckenneys.com, mymail.jcsu3 +182867XXXXX
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2gmail.com, wellsfargo.com -
Marcus Moses
Senior Electrical Engineer Providing Server Design And Implementation, Datacenter Design, Sdlc And Itil ImplementationKansas City Metropolitan Area4burnsmcd.com, gmail.com, kc.rr.com, burnsmcd.com -
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