Bt Networks Senior Manager - Customer Experience
Current
Sep 2018 - Present
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Marcus Payne Email & Phone Number
Network Operations Senior Manager & Accomplished Engineer - Service & Customer Experience at BT
at
BT
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Network Operations Senior Manager & Accomplished Engineer - Service & Customer Experience at BT
Location
Martlesham Heath, England, United Kingdom
Company size
Who is Marcus Payne? Overview
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Quick answer
Marcus Payne is listed as Network Operations Senior Manager & Accomplished Engineer - Service & Customer Experience at BT at BT, a company with 61791 employees, based in Martlesham Heath, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Marcus Payne.
Marcus Payne previously worked as BT Networks Senior Manager - Customer Experience at Bt and 21C Senior Service Lead at Bt.
Company email context
Email format at BT
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BT
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Profile bio
About Marcus Payne
Network Operations Customer Experience Senior Manager at BT. Extensive experience in operating, uplifting & improving service across platforms.Focus on Continuous Improvement, process enhancement, automation, pre-emptive working and agile methodologies . ITIL LV 4 Certified - background in Problem, Change and Incident Management along with network engineering and data analysis. I lead a team of service professionals focusing on Broadband (ADSL/FTTC/FTTP), Ethernet, Mobile (inc. IPSec, Phase Sync & RAN), Transmission, Firewall/DC, Infrastructure Power & Environment, Spares & Logistics, Work Allocation, Global MPLS, Cloud & Cyber Operations within the BT Network Operations Centre.
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Marcus Payne's current company
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6 roles
Marcus Payne work experience
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Team & coworkers
Colleagues at BT
Other employees you can reach at bt.com. View company contacts for 61791 employees →
SB
Samuel Bishop
Colleague at Bt
Chelmsford, England, United Kingdom, United Kingdom
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AM
Allan Monkhouse
Colleague at Bt
Sunderland, England, United Kingdom, United Kingdom
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RR
Ritapa Ray
Colleague at Bt
Bengaluru, Karnataka, India, India
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NL
Nikki Lewis
Colleague at Bt
Oswestry, England, United Kingdom, United Kingdom
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GC
Gary Clifford
Colleague at Bt
Bradford, England, United Kingdom, United Kingdom
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JM
James Mcgowan
Colleague at Bt
Borehamwood, England, United Kingdom, United Kingdom
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IG
Isabel Gortazar Estella
Colleague at Bt
Greater Madrid Metropolitan Area, Spain
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SB
Swagata Basu
Colleague at Bt
Kolkata, West Bengal, India, India
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HG
Hossmar Guevara
Colleague at Bt
Bogota, D.C., Capital District, Colombia, Colombia
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BT
Bethany Turner
Colleague at Bt
Greater Leeds Area, United Kingdom
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Samuel Bishop
Colleague at Bt
Chelmsford, England, United Kingdom, United Kingdom
View →
AM
Allan Monkhouse
Colleague at Bt
Sunderland, England, United Kingdom, United Kingdom
View →
RR
Ritapa Ray
Colleague at Bt
Bengaluru, Karnataka, India, India
View →
NL
Nikki Lewis
Colleague at Bt
Oswestry, England, United Kingdom, United Kingdom
View →
GC
Gary Clifford
Colleague at Bt
Bradford, England, United Kingdom, United Kingdom
View →
JM
James Mcgowan
Colleague at Bt
Borehamwood, England, United Kingdom, United Kingdom
View →
IG
Isabel Gortazar Estella
Colleague at Bt
Greater Madrid Metropolitan Area, Spain
View →
SB
Swagata Basu
Colleague at Bt
Kolkata, West Bengal, India, India
View →
HG
Hossmar Guevara
Colleague at Bt
Bogota, D.C., Capital District, Colombia, Colombia
View →
BT
Bethany Turner
Colleague at Bt
Greater Leeds Area, United Kingdom
View →
FAQ
Frequently asked questions about Marcus Payne
Quick answers generated from the profile data available on this page.
What company does Marcus Payne work for?
Marcus Payne works for BT.
What is Marcus Payne's role at BT?
Marcus Payne is listed as Network Operations Senior Manager & Accomplished Engineer - Service & Customer Experience at BT at BT.
Where is Marcus Payne based?
Marcus Payne is based in Martlesham Heath, England, United Kingdom while working with BT.
What companies has Marcus Payne worked for?
Marcus Payne has worked for Bt.
Who are Marcus Payne's colleagues at BT?
Marcus Payne's colleagues at BT include Samuel Bishop, Allan Monkhouse, Ritapa Ray, Nikki Lewis, and Gary Clifford.
How can I contact Marcus Payne?
You can use AeroLeads to view verified contact signals for Marcus Payne at BT, including work email, phone, and LinkedIn data when available.
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