Marcus Phillips

Marcus Phillips Email and Phone Number

Division Vice President @ Arby's
Dacula, GA, US
Marcus Phillips's Location
Dacula, Georgia, United States, United States
Marcus Phillips's Contact Details

Marcus Phillips work email

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n/a
About Marcus Phillips

Dynamic, visionary leader able to motivate and lead diverse teams to success. A proven track record in the areas of customer service, sales growth, profit growth, people development, coaching, training and systems executionSpecialties: Inventory Control and Planning Financial AnalysisCapital Expenditure PlanningStrategic Planning Field Human ResourcesCorporate and Field TrainingCustomer Relationship ManagementVendor Management Employee RelationsExecutive CoachingChange ManagementRestaurant Management

Marcus Phillips's Current Company Details
Arby's

Arby'S

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Division Vice President
Dacula, GA, US
Employees:
20
Marcus Phillips Work Experience Details
  • Arby'S
    Division Vice President
    Arby'S
    Dacula, Ga, Us
  • Arby'S
    Division Vice President
    Arby'S Jul 2022 - Present
    United States
    Responsible for leading operations for 375 company restaurants with annual sales of $515M generating $77M EBITDA· 7 Region Vice Presidents directly reporting with 53 District Mangers· People development and engagement results top in the system with strong training results· Best in system 3-years company scorecard results· Back-to-back Best RVP in the company winners· Manage total capital budgets for emergency needs, capital improvements and investments· Assists with new site selection and pro-forma developments in the market.
  • Arby'S
    Vice President Of Operations And New Growth Initiatives
    Arby'S Jun 2020 - Jul 2022
    South Division - Atlanta, Alabama, Mississippi, Tennessee
    Responsible for leading operations for 207 Arby’s company restaurants with annual sales of $260M generating $55M EBITDA, Arby’s Testing Market the Atlanta 8, and the Inspire Brands Alliance Ghost Kitchen, which includes Arby’s, BWW, JJ, Sonic, and Rusty Taco• 5 Direct reports with 25 Area Supervisors• Partner with the Inspire Innovations Center and Arby’s Operations Services Department, to test, train, and execute innovation for the company.• Staffed new concept pulling together five Brands to execute day to day operations in one facility.• Operations point helping to establish systems, processes, training, security, etc. for a new concept.• Partnered with Steering Committee and leading Subcommittees to deliver a successful opening of new concept.• Developed a bench of strong teams to successfully execute Director, Area Supervisors, and AK roles• Top sales in division 16%• Opened 3 new restaurants and Remodeling 21 company locations. • Responsible for new site selection and pro-forma development in DMA
  • Arby'S
    Senior Director Of Operations
    Arby'S Jul 2012 - Jun 2020
    Atlanta, Georgia, United States And North Carolina
    Responsible for leading operations for North Carolina, Atlanta, and seven company test market restaurants ATL14 • Partner with Corporate office departments to test, train, and execute innovation for the company.• Highest Brand Purpose in Company• Best in system Ecosure results for two of three years.• Partnered with Ops Services to initiate the Atlanta Taskforce, yielding improved testing procedures • Lead nine direct reports to 7% sales increase and 118% TCI Attainment.• Lead tests for Towers Project Greensboro NC to franchisees, which later became Inspire Model.• Remodeled Greensboro DMA, achieving greater than 15% Sales Increase; Highest Restaurant up 33%• Lead opening of acquisition restaurants In West Virginia and Charlotte DMAs • Assists with new site selection and pro-forma developments in the market.
  • Arby'S
    Director Of Operations
    Arby'S Mar 2008 - Jun 2012
    North Carolina, Alabama, Tennessee, Mississippi, Missouri
    Successfully turned around the NCE market within fifteen months by staffing to standards, implementing systems, hitting the numbers and reestablishing the culture. Hired, trained, and developed future leaders to ensure the market continued to advance. Took learning into Quad States District turning around the Memphis DMA and enhancing the Huntsville and Missouri DMA. Improved the areas of People, Performance, and Profitability ensuring that the market was left set to grow. Established new vendors to partner with to achieve mutual beneficial goals. • Wrote, implemented, and executed 180-day plans to turnaround market in NCE.• Re-established high integrity culture environment.• Reset culture of training by establishing proper CTU’s.• Lead NCE team from last to first in Key P&L Rankings in the Southeast • Staffed market with high quality trained talent to later serve in roles of DO, AS, OC, HRT• Took over Model Market Program in Huntsville, AL helped to provide feedback to remove failing test.• Re-established culture, trust, and morale in Huntsville DMA• Lead turn in Memphis by replacing both supervisors in market, beating both sales and profit goals.• Staffed market with quality trained members leaving talent in DMA to achieve DO, AS, OC, HRT • Served as Board member of Boys and Girls Club of Raleigh-Durham
  • Arby'S
    District Partner
    Arby'S Apr 1998 - Jun 2008
    Atlanta, Georgia, United States
    District Partner, June 2006 - 2008 Arby's RTMResponsible for all aspects of day-to-day operations for eight restaurants near the corporate office in Atlanta. Served as a mentor to my peer group helping to build and motivate their team to achieve desired results. Provided motivational speeches to accounting department and to developmental classes. Completed testing from many departments for the company. Operations lead for choice for the new register operating system, Radiant. Tested Sun Micros, Radiant, and Par to assist with decision making process. Top performer, achieving record results in the areas of sales and profits, resulting in recognition by achieving an Eagles trip. Assisted franchisees teaching dumpster dives at VPO meetings. Received a Blue Vase Award for Leadership from the Region leader. Four of the nine general managers were developed into the area supervisor roles or above.Area Supervisor, February 2000-2006Lead a group of nine Atlanta restaurants. Responsible for day-to-day operations which included sales, profit growth, human resources, systems execution, training, and people development. Achieved 10% sales increases and was recognized for various financial awards. Provided consistent sales and unit growth year over year. Shared best practices and implemented training and orientation for new supervisors. Established certified training environments and customized classroom training for store and shift managers.OP / Certified Training Manager, 1998 - 2000 Managed the day-to-day operations of an individual restaurant while also conducting the Management Training Program for the newly hired. Served as mentor for newer general managers on our team and inside the District. Taught DFW classes for the development of shift and assistant managers for the district. Handled aspects of management training in the company and partnered with my Area Supervisor to learn bench planning processes for the organization. Won Operating Partner of the Year.
  • Mcdonald'S
    General Manager
    Mcdonald'S Jan 1995 - Apr 1998
    Atlanta, Georgia, United States - Dba Goodrum Ent.
    Operated two company restaurants in the downtown Atlanta area RDA and MLK, with total accountability for store operations and human resources. Earned Top Drive-thru award from McDonald’s Corporate and financial performance awards within the company.

Marcus Phillips Education Details

Frequently Asked Questions about Marcus Phillips

What company does Marcus Phillips work for?

Marcus Phillips works for Arby's

What is Marcus Phillips's role at the current company?

Marcus Phillips's current role is Division Vice President.

What is Marcus Phillips's email address?

Marcus Phillips's email address is mp****@****nds.com

What schools did Marcus Phillips attend?

Marcus Phillips attended Gmc - Georgia Military College, Georgia College & State University.

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  • Marcus Phillips

    Economics And Mathematics Double Major At Georgetown University
    Washington, Dc
    1
    georgetownglobalconsulting.org

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