Marcus Simmons Email & Phone Number

Testing Navy software

Ft Lee, VA

• Implements, and continually improves standards operating procedures (SOPs) while supervising a helpdesk, and support staff, for all issues related to Army Aviation software enabling soldiers worldwide to accomplish.
• Manages personnel supporting software testing, IAVA testing, developer support, and help desk operation, allowing the best software product and support for the military.
• Develops new techniques and reports to support the project allowing the contract to receive top marks in support and operation.
• Trains and Implements various troubleshooting techniques in all areas of the software, hardware and database operation, during development, testing and customer support, as an Army Aviation Software subject matter.
• Prepares and presents reports, to the highest levels of an organization.
• Performs advanced SQL Server troubleshooting techniques, queries, and scripting, as database administrator.

Ft Hood, TX

• Trained personnel on setup and operation of software and automation equipment for aviation units nationwide.
• Served a Contract Field Technician providing Army Aviation software support the incoming ARNG (Army National Guard) units might require. This encompassed all versions of the software, from implication to sunset.
• Provided troubleshooting for software, aircraft databases, and aircraft logbook data files utilizing SQL server.
• Maintained follow-on, and SQL Server administration support, and hands on hardware and software support for Army personnel prior being deployed at the Ft Hood Mobilization site.
• Served as liaison between units and higher headquarters, on all Army Aviation software matters.

Ft Drum NY

• Identified systemic organizational logistics problems, performed staff studies as required, developed detailed recommendations, and coordinated with various functional experts to achieve a proposed plan of action.
• Served as logistics management specialist and SQL Server database administrator for the Army Aviation Field Maintenance Activity at Ft. Drum.
• Coordinated and provided the training, design, formulation, implementation, operation and maintenance of various maintenance and logistics systems to meet automated systems hardware/software requirements within the.
• Prepared major command level briefings, metrics and reports for decision and resourcing by higher level management. Installed, maintained, and trained Army Aviation related software and hardware.
• Provided and conducted Army Aviation software classes on all aspects of the program nation and worldwide.

Fort Drum, New York

• Provided Customer and Software support to Reset location in Ft Drum fielded with Army Aviation Software.
• Identified, documented, and implemented proper repeatable processes and procedures to operate, sustain, and manage Army Aviation software.
• Communicated accurately with US Government, and Contract Approved Personnel regarding software application issues and provide or carry out instructions to correct issues.
• Repaired all aspects of computers and networking for both hardware and software as the system and network administrator.

Fort Hood TX

• Assisted active duty Army and civilian contractors during conversion of supply management software to the latest Army Aviation Supply software.
• Provided initial equipment, site survey, and network configuration for automated information technology programs focused on aircraft maintenance and supply for aviation units.
• Implemented new procedures to make the transition process and operation seamless.
• Facilitated government property transactions using various Retail Standard Army Management Information Systems (STAMIS); specifically, LIW, ILAP, SARSS, ASTS/PBUSE and/or ULLS-A(E).

Fort Hood Tx

• Facilitated for New Equipment Fielding of Army Aviation Supply software and daily aircraft maintenance database system support.
• Selected to be team lead, to field, train, and setup, of the new Army Aviation Supply software, hardware, network, and related equipment.
• Participated in analysis/review of facilities, hardware, software, documentation, and manpower needed to implement the AMATS (Aviation Maintenance Automated Tracking System) and ULLS-A (E) program, as a site survey lead.
• Provided input, advice, and recommendations during the full development life cycle (analyst, design, coding, testing, documentation, and implementation) of the AMATS and ULLS-A (E) software.
• Analyzed, designed and developed supply and other logistics functional requirements.
• Converted different databases in to SQL Server for Army Aviation Supply software.

Various

Soldier Retired E-7​​​​​​​​Production Control Manager ​​​​​​​Jun 2004 – Jul 2005Maintenance Personnel Manager​​​​​​Jul 2002 – May 2004Instructor/ Writer ​​​​​​​​Apr 1998 – Jun 2001Maintenance Supervisor ​​​​​​​Sep 1997 – Apr 1998Quality Control Technician ​​​​​​​Mar 1995 – Aug 1997Helicopter Mechanic AH-64​​​​​​​Jan 1986 – Mar 1995

Education record

Computer Science