I am an experienced Application Support Engineer with extensive analytical and troubleshooting skills. I am highly effective as a technical writer and support agent, adept at triaging application support tickets in fast-paced environments. I have a broad knowledge of various web application technologies and software and adapt quickly to unfamiliar software, concepts, and environments.I have proven my managerial, organizational, technical, and support skills within specialized and technologically challenging fields. My experience includes working with web application platforms, graphic design software, project tracking, and supplemental development tools. I am skilled in both verbal and written communication, particularly adept at handling detailed analysis and information. I have a strong proficiency in error diagnosis and resolution procedures and possess a solid background in fostering positive relationships while consistently surpassing goals.
Listed skills include Technical Writing, Web Design, Online Marketing, Social Networking, and 31 others.