• Managed Product Lifecycle: Oversaw the end-to-end lifecycle of business services, including web development, graphic design, content writing, business start-up support, and invoicing solutions.• Strategic Planning: Developed and implemented product strategies aligned with business goals, ensuring competitive market positioning and customer satisfaction.• Project Management: Led cross-functional teams in delivering high-quality projects on time and within budget, utilizing agile methodologies and project management tools.• Market Research and Analysis: Conducted comprehensive market research to identify customer needs, industry trends, and competitive landscape, informing product development and enhancements.• Stakeholder Collaboration: Worked closely with clients, sales teams, and marketing departments to define product requirements, prioritize features, and ensure alignment with business objectives.• Product Development: Coordinated with design and development teams to create user-friendly and innovative products, focusing on enhancing user experience and functionality.• Quality Assurance: Implemented rigorous testing and quality assurance processes to ensure product reliability and performance.• Budget Management: Managed product budgets, monitored expenses, and optimized resource allocation to maximize ROI.• Customer Support: Established and maintained strong customer relationships, addressing inquiries, and resolving issues promptly to enhance customer satisfaction.