Marcus Williams Email & Phone Number

Dallas, Texas, United States

Atlanta Metropolitan Area

Greater Atlanta Area

Develop and execute long-term growth strategies and annual operating plans for assigned areas utilizing key performance indicators (KPIs) in the areas of customer satisfaction, sales, and tenant occupancy to monitor success. Consult with local and national retailers to increase brand recognition on campus, identify strategic partnerships and increase.

Greater Atlanta Area

Preformed day-to-day onsite management of multiple revenue-generating dining and events facilities totaling 200,000 square feet with annual revenues in excess of $16M. Responsible for the performance management and ongoing professional development of 4 direct reports and 30 student paraprofessionals. Successfully and strategically managed an annual.

Washington D.C. Metro Area

Captured market-critical information through extensive research and analysis, including direct communication with commercial real estate professionals and market analysts.Analyzed market performance and developed accurate and complete portfolios of commercial real estate holdings with a market value of $225M.

College Park, MD

Oversaw the customer service call center and directed the unit’s daily workflow to ensure the delivery of exception customer service and the prompt resolution of service request and customer inquiries. Developed and facilitated all staff trainings related to customer service and call center operations. Analyzed data and created reports to identify.

Washington D.C. Metro Area

Held ultimate responsibility for all student-related, non-academic activity on campus including policy creation, financial management, database administration and programming for 450 organizations. Oversaw the allocation of a $1M program budget, reviewed over $200K in vendor and venue contracts. Led a team of 17 advisors overseeing 450 organizations.

New Brunswick, NJ

Responsible for the coordination and management of single and simultaneous events, including meetings, conferences, lectures and musical concerts. Provided direction to in-house personnel for equipment load-in, event set up, tech production and logistics planning. Formulated event budget estimates, expense reports and facilitated post-event fiscal.

New Brunswick, NJ

Served as a key consultant and advisor to organizational leadership on growth marketing strategies and performance metrics to meet recruitment goals. Coordinated diverse and engaging educational and social programs for the 3200 member Greek community. Created and administered evaluations and surveys to measure the effectiveness of programming initiatives..

New Brunswick, New Jersey

Oversaw the day-to-day operations for all 22 New Student Orientation overnight sessions.Coordinated housing logistics and roommate assignments for 5,000 first-year students.Managed the check-in and registration of 300 students at each session.Ensured the proper execution of all programmatic components of each New Student Orientation session.

Bachelor Of Arts - Ba, Communication, General

Bachelor’S Degree, Sport And Fitness Administration/Management, Communication

Activities and Societies: Dance Marathon, Interfraternity Council