Technical Support Representative
CurrentTechnical Software Support for Intuit Online Services and Tools. I take inbound service calls supporting various Intuit online and desk-top applications in a high volume call-center environment. I use technical skills to guide callers through software related issues and installations. I use SalesForce, Slack, 2-Factor Authentication and VPN tools to perform my job. It also requires that I keep a wired internet connection and sufficient bandwidth.