Marcus Holzer Email & Phone Number

Chino Hills, California, United States

Corona, California, United States

San Bernardino, Ca

San Bernardino County, California, United States

United States

Support Help Desk Ticket, investigation and escalation.• Building, installing, maintaining and troubleshooting Windows desktops, laptops, and servers.• Provide maintenance and upgrades to Presbia network infrastructure.• Under the direction of the Director of IT, would support the ERP (Enterprise Resource Planning) implementations and training related activities.• Provide User account administration by adding, modifying or deactivating email, passwords, security, ERP systems… Show more Support Help Desk Ticket, investigation and escalation.• Building, installing, maintaining and troubleshooting Windows desktops, laptops, and servers.• Provide maintenance and upgrades to Presbia network infrastructure.• Under the direction of the Director of IT, would support the ERP (Enterprise Resource Planning) implementations and training related activities.• Provide User account administration by adding, modifying or deactivating email, passwords, security, ERP systems, file servers, computers and other IT-related systems/hardware. • Under the direction of the Director if IT, would handle basic requests for debugging of system applications..• Provide support to users (systems, phones, email, printers, etc.)• Install & maintain 3rd party software & licensing.• Under the supervision, is responsible for the analysis and solution for basic hardware & software problems.• Under the direction of the Director of IT, conducts daily & weekly preventative maintenance procedures for IT network Show less

United States

• Manage all aspects of data network.• Manage Active Directory forest.• Manage Data Backups.• Manage telecommunications network.• Ensure network is secure.• Maintain hardware using minimalistic paradigm to reduce costs.• Support 80 users in computing network.• Maintain network infrastructure using FastIron Networking hardware including wireless offering.• Manage remote location web server using CPANEL.• Maintain Internet-Facing DNS SOA server.• Manage… Show more • Manage all aspects of data network.• Manage Active Directory forest.• Manage Data Backups.• Manage telecommunications network.• Ensure network is secure.• Maintain hardware using minimalistic paradigm to reduce costs.• Support 80 users in computing network.• Maintain network infrastructure using FastIron Networking hardware including wireless offering.• Manage remote location web server using CPANEL.• Maintain Internet-Facing DNS SOA server.• Manage local Exchange Server 2007.• Evaluated phone expenditure and redefined phone carrier services saving $60,000 per year in expense. Show less

City Of Industry

" Ensure Service Level of IT services in excess of 99.999% up time." Go-to for all aspects of ERP functionality." Provide detailed and summary sales, inventory and expense reporting to management." Provide data security and disaster recovery scenarios." Minimize budget spend while maximizing utility to the user community." Liaison between management and vendors." Provide local, remote and new technology services, including several new mobile technologies." Oversight… Show more " Ensure Service Level of IT services in excess of 99.999% up time." Go-to for all aspects of ERP functionality." Provide detailed and summary sales, inventory and expense reporting to management." Provide data security and disaster recovery scenarios." Minimize budget spend while maximizing utility to the user community." Liaison between management and vendors." Provide local, remote and new technology services, including several new mobile technologies." Oversight and management of building security using latest technology electronic technologies." Manage and maintain connectivity between multiple sites using lowest cost alternatives." Assist senior management with contract interpretation and negotiation with various services vendors." Manage EDI connections to customers." Provide automation of various data loading tasks, reducing man-power requirements." Oversight of various building functions, including construction projects, alarm systems and fire suppression." Ensure data integrity by defining process and procedure for various departments focusing on inventory and sales data." Implemented 2 versions of WMS, latest being TWL by Infor. Show less

• Document and ensure the quality of business processes.• Built and managed server farm of Windows2003 Servers including Exchange Server 2003.• Developing spot applications to facilitate delivery of business processes to the company using Visual Basic, SAP ABAP, Scripting, and other programming languages and tools.• Developing and managing EDI communication with trading partners interfacing SAP to Sterling Commerce Managed Services EDI.• Monitor and control IT services… Show more • Document and ensure the quality of business processes.• Built and managed server farm of Windows2003 Servers including Exchange Server 2003.• Developing spot applications to facilitate delivery of business processes to the company using Visual Basic, SAP ABAP, Scripting, and other programming languages and tools.• Developing and managing EDI communication with trading partners interfacing SAP to Sterling Commerce Managed Services EDI.• Monitor and control IT services costs.• Manage projects involving multi-vendor solutions.• Act as technical advisor to our outsourcing partners, local resources and users.• Managing telecom system utilizing Nortel BCM 400 management tools.• Managed all aspects of telecommunications including cost management and implementation, including T1s, PRIs, POTs service and VOiP.• Designing multi-business unit LANs, WANs, secured wireless, firewall implementation (Checkpoint, Cisco)• Leveraged self-taught command of business-level Spanish in order to coordinate services and manage projects involving multi-national networks.• Manage projects involving multi-vendor solutions.• Ensure the quality of the technical solutions provided by our outsourcing partners.• Developed newScale RequestCenter applications for shared services corporate consolidation.• Ensure that business units are realizing timely problem resolution. Show less

Managed staff of 4 providing Networking Services to end-users.Designed and installed network infrastructure.Installation of switches, routers and firewalls.Designed and installed Windows2003 Server, Novell Netware and Linux network solutions.Installed both hardware and software providing turnkey solutions to customers.Set up customers with Internet services including ordering of Domain Names, defining proper DNS records, including MX, A, PTR, etc.Designed and installed… Show more Managed staff of 4 providing Networking Services to end-users.Designed and installed network infrastructure.Installation of switches, routers and firewalls.Designed and installed Windows2003 Server, Novell Netware and Linux network solutions.Installed both hardware and software providing turnkey solutions to customers.Set up customers with Internet services including ordering of Domain Names, defining proper DNS records, including MX, A, PTR, etc.Designed and installed cable infrastructure including cable pull, installation of MDF, IDF and termination.Defined best practice IT Strategies for companies new to networking. Show less

3 Yrs Continuing Education, Accounting And Computer Science

Aviation Tech, Aviation