Marcus Thompson Email & Phone Number

Tacoma, Wa, Us

Seattle, Washington, United States

Greater Seattle Area

-Motivational Speaking-Keynote Speeches for Corporate Events and Fundraisers-Personal/Group Accountability Coaching-Manifestation Workshops-Weddings (Officiant and Master of Ceremonies)-Travel Blogging

Honolulu, Hawaii, United States

Worked with clients on the sale and purchase of single family homes and condominiums all around Oahu. Negotiated price and other terms of sale and created reports on comparable properties that have recently sold to determine competitive market prices. Advised clients on market conditions, pricing, mortgage options, and legal requirements. Worked closely with appraisers, property managers, loan agents, and the cooperating brokerages’ agent to ensure all transactions were completed thoroughly and fairly and that they abided by all local and federal laws and regulations.

Oahu, Hi

Honolulu, Hawaii, United States

Administered and managed federal and state grant projects related to Apprenticeship Programs in hospitality and culinary arts at Kapiolani Community College in Honolulu, HI. Coordinated with restaurant industry partners to create relationships and place apprentices into positions in order to complete state industry certifications. Monitored the progress of all apprentices and ensured proper program execution, communicating closely with apprentices and their on-site vocational mentors. Developed training curriculum with an emphasis on achieving student learning outcomes, focusing on grant goals and outcomes. Scheduled, supervised and evaluated the work performed by educational specialists and program staff.

Hawaii, United States

Integral to the effort of implementing a new Culinary and Restaurant Management curriculum in high schools throughout the state of Hawai’i. Work directly with restaurateurs and chefs in conjunction with the state and national restaurant associations to help solve the state’s hospitality employee deficit by inspiring and training the next generation of skilled employees. This position involved designing many internship programs, promoting the programs through media and events, writing grants, being the liaison between instructors and students, and presenting the status of the program to the Hawai’i Restaurant Association Educational Foundation Board of Directors.

Honolulu, Hi

Assisted with the opening of a local startup focused on elevating the level of customer service in the hospitality industry in Honolulu. Partnered with the CEO to create a series of training classes from the ground up and taught the classes on an as-booked basis. This part time position involved seeking out local and corporate businesses who would contract me to visit their place of business and train their staff on the essentials of exceptional hospitality and instill a passion for service. The CEO moved off island and decided to close the business in May 2018 but in the 18 months we were active, we made a real difference in the community and received glowing reviews.

Greater Seattle Area

Served at five high-end establishments within the ESR restaurant group, providing a polished fine dining experience from beginning to end. Provided cuisine and wine-pairing recommendations for multiple courses, mastered formal service details and developed a repertoire with regular guests. Received regular praise regarding ability to quickly learn new skills and work in various settings.

Kissimmee, Florida

· Provided support within the Sales department by overseeing all group reservations and proposals for the “Dreamworks Experience” seasonal attraction “ICE!”· Planned with specific client requests in mind to provide the best possible guest experience.· From initial guest inquiry including planning the specifics of each visit to following up with each guest, this position required strong communication and intellect as well as excellent customer service abilities.

Gig Harbor, Washington

· Fostered professional relationships with product vendors and assisted with selection and ordering of product-line. · Built positive service reputation, customer relationships and loyalty. · Entrusted with store operation, administration and monetary functions. · Assisted with advertising and marketing projects.

Seattle, Washington

· Supported volunteer and mentor training programs and voiced organization's mission. · Networked on behalf of organization and acted as a liaison between Rise n' Shine, the community, and corporate partners. · Facilitated event fundraising efforts and ensured a successful outcome. · Performed administrative tasks on behalf of executive staff. · Provided hands-on supportive programming and outreach to the benefit of clients.

Tacoma, Washington

· Enacted friendly guest-relations and exceeded company standards.· Recognized for dedication to efficiency and quality. · Contributed to a successful team-oriented environment.

Parkland, Washington

· Organized and created new opportunities to connect with the community, including assisting with expansion of website to include online sales.· Met with product vendors to order new inventory and updated store layout accordingly.· Trained new employees to ensure a consistently successful execution of company standards.· Assisted with schedule writing while balancing students’ work commitments around university obligations.

Lake Stevens, Washington

· Helped store transition to a new building nearly ten times its former size. · Facilitated training of new employees, administering aptitude and knowledge tests upon completion. · Assisted with schedule writing and balanced students' schedules around university commitments. · Inventoried, ordered, and received shipments. Shifted store layout to introduce new product.

Bachelor Of Arts And Communication, Conflict Management And Peace-Building, Communication, Sociology

Activities and Societies: Diversity Center, Men Against Violence, Women's Center, Invisible Children, DebateInfluential Classes: Conflict.

Italian Certification, Italian Language, Art, Globalization

Activities and Societies: Italian Studies; Globalization: A European Perspective; SociologyJanuary to May 2008

Education record

· Graduate of Running-Start Program