Marcus White Email & Phone Number

Greensboro--Winston-Salem--High Point Area

North Carolina, United States

Oversee International operations for North Carolina  Perform work measurement for 33 Buildings  Maintain and update certification training for international clerks  Conduct studies in operations to maximize workflow and spatial utilization  Ensure facility efficiency and workplace safety  Manage volume forecasting, long-range, and short-term planning  Analyze service reports and implement corrective action to address service disconnectsContribution(s): Implemented and deployed new scanning technology that caused a reduction in operational cost which saved the South Atlantic District $108K annually. Oversaw the #1 ranked Operations group within the domestic US operations on the corporate International US Origin Export Committed Service Ranking. Created a district report that reduced international holds resulting in a savings of $28K annually. Improved clerical productivity for NC by reducing payroll hours resulting in an annual savings of $149K.

Atlanta, Georgia, United States

Planned and oversee layout of equipment, office, and production facilities  Conducted studies in operations to maximize workflow and spatial utilization  Ensured facility efficiency and workplace safety  Responsible for volume forecasting and long-range and short-term planning  Analyzed staffing requirements  Performed network optimization within the transportation divisionContribution(s): Redesigned production processes, resulting in a 30% reduction in payroll hours. Tested initial installment of Next Generation Small Sort (NGSS) and provided feedback for process and operational improvements that still exist. Developed a custom database that reduced operational costs through transportation improvement processes

Atlanta, Georgia, United States

Led a team of five Engineers and successfully performed time studies on four of the largest package centers in the state of GAContribution(s): Assisted the Project Lead with route planning, driver performance analysis, and evaluation of other Engineers Performed over 75+ audits to identify root causes of critical operations and worked with service providers and business managers to set guidelines and implement improvements Reduced excess payroll by $50K annually

Atlanta, Georgia, United States

Joined the Industrial Engineering management Trainee Program which is a two-year contract with rotations within different Engineering groups  Performed operational improvement for the largest preload package operation in the South Atlantic DistrictContribution(s): Identified needs of the operation and determined root causes; developed strategic action plans and corrective methods using the 5 Whys approach. Developed new operating plans with the management team to streamline processes using the quality improvement process resulting in a 25% reduction in customer claims.