Marek Badowski Email & Phone Number

London, Gb

London, England, United Kingdom

London, England, United Kingdom

SHL is a SAAS company specialising in developing technology to support talent acquisition and management● Working with a heavy workload of widely varying projects and programmes that last from a few weeks to several months, with contract values ranging from £20K to £1.5M ● Ensuring all stakeholder requirements are fully understood, implementable, correctly documented and explicitly communicated to the Technical, QA & IT teams; I commonly work with colleagues from the India, the US as well as several European countries and South Africa● Creating and maintaining detailed schedules using Microsoft Project, tracking work packets via Jira● Acting as a pivot for support and information between the client-facing PM, account managers, technical and quality assurance teams● Early identification of risks to scope-creep and cost, effective management of the Risks and Issues as well as Change Request processes; we follow Prince methodology to ensure risks and changes are properly documented, but also support Agile working practices to ensure our technical and QA teams can complete the work without constraint● Organising and leading project stand ups for larger projects to ensure effective working that is to scope, timeline and budget, as per Agile best practice● Using Salesforce to create projects and work packets and as a means of tracking effort committed to a project, for financial reporting● Using initiative and understanding of process to cut delivery timelines for urgent projects● Taking over responsibility for meetings between the PMO and IT Triage teams to discuss and progress urgent tickets relating to platform and assessment issues

Chiswick

• Gathering the requirements and managing the expectations of key stakeholders to ensure projects are delivered to scope, on time and within budgetIdentifying, specifying and documenting all new and existing product and service proposals including best working practicesManaging projects utilising PRINCE2 methodology; experienced in managing the Project Initiation stage and creating associated documentation; creating and managing schedules; assessing, mitigating and escalating Risks, Issues and Change RequestsManaging a large project team across multiple sites, including external suppliers, to deliver each stage of new test developmentInitiated and now managing a long-term project to develop new printing and scanning software that will allow GL to bring these services in-house, saving an estimated £200k over the next three yearsIdentifying peak demand periods and co-ordinating resource to ensure that the expected high level of service is maintainedMonitoring the performance of the Project Administrator against agreed objectives, reporting on variances and providing support with the planning and carrying out of recruitment campaigns for product triallingLine management for the Project Administrator to ensure timely and meticulous completion of tasks, managing resource, providing support with the planning and carrying out of recruitment campaigns for product trialling and carrying out official reviewsMonitoring, improving and communicating changes to our quality management systemsAny other duties as required by the Head of Assessment Services

Chiswick, London

● Inputting metadata from various sources into a central database, ensuring data integrity, identifying missing information, whilst maintaining at least 98% accuracy● Providing support for a wide range of issues regarding all aspects of standard publishing and data accuracy, through emails and a query ticketing system to ensure in-house and third party customers’ needs are met in an efficient and timely manner● Creating Excel spread sheets and Power Point presentations to demonstrate strengths and weaknesses of data and processes● Creating and maintaining Digital Object Identifiers, as well as uploading reports, to establish links between various websites and documents to allow easy tracking of all standards● Ensuring close cooperation with other teams and departments to allow for fluid passing of information and problem-solving● Performing Ad Hoc administrative tasks

Hounslow

● IT support including network and laptop issues, loading exams to and uploading exams from laptops, tracking and distributing laptops and mobile phones to tutors, ordering and setting up new software, creating new Outlook email accounts, other general queries● Collection, input, organisation, enrichment and analysis of data using a CRM database whilst working to monthly submission deadlines● Handling all invoicing and Purchase Orders as well as resolving any issues with examination bodies ● Regular communication with learners, employers and sub-contractors to ensure everyone is happy and that all standards are met and contractual obligations are upheld, including customer service in dealing with any queries or complaints ● Monitoring entire process of learner registration, qualification enrolment, exam booking and certification● Collation, analysis and presentation of data relating to marketing and change initiatives, funding forecasting, using Excel and Power Point and tracking relative development, often presenting findings to senior management● Regularly communicating with, overseeing and occasionally organising the work of two colleagues in my department● General administration duties including collecting and maintaining high standards of paperwork, maintaining and creating Excel spread sheets, proof-reading, liaising with employers and apprentices on various issues and typing up official documentation in Microsoft Word● Creating and maintaining an index ‘catalogue’ spread sheet for colleagues to easily look up relevant information ● Ensuring compliance with both internal and external regulations including OFSTED, Data Protection Act and Safeguarding

South Ruislip

● IT support including network and laptop issues, loading exams to and uploading exams from laptops, tracking and distributing laptops and mobile phones to tutors, ordering and setting up new software, creating new Outlook email accounts, other general queries● Collection, input, organisation, enrichment and analysis of data using a CRM database whilst working to monthly submission deadlines● Handling all invoicing and Purchase Orders as well as resolving any issues with examination bodies ● Regular communication with learners, employers and sub-contractors to ensure everyone is happy and that all standards are met and contractual obligations are upheld, including customer service in dealing with any queries or complaints ● Monitoring entire process of learner registration, qualification enrolment, exam booking and certification● Collation, analysis and presentation of data relating to marketing and change initiatives, funding forecasting, using Excel and Power Point and tracking relative development, often presenting findings to senior management● Regularly communicating with, overseeing and occasionally organising the work of two colleagues in my department● General administration duties including collecting and maintaining high standards of paperwork, maintaining and creating Excel spread sheets, proof-reading, liaising with employers and apprentices on various issues and typing up official documentation in Microsoft Word● Creating and maintaining an index ‘catalogue’ spread sheet for colleagues to easily look up relevant information ● Ensuring compliance with both internal and external regulations including OFSTED, Data Protection Act and Safeguarding

Munich Area, Germany

• General administrative tasks such as sorting and delivering mail, sending and receiving faxes• Taking and typing up minutes, creating and updating Excel spread sheets and Power Point slides relating to relevant presentations and projects• Handling all invoicing• Liaising with colleagues from foreign offices via telephone, email or in person• Performing PA tasks for the Head of Project Management• Proof-reading, correcting and translating emails and letters using Outlook and Word