Margaret Taylor Email & Phone Number

Seattle, Wa, Us

New York, United States

- Forecast, allocate, and monitor workload across billable employees- Determine SME assignments across client engagements according to the skills and expertise needed to deliver the intended outcomes for our clients- Facilitate regularly scheduled meetings to assess capacity needs or constraints and surface project-based risks - Provide early visibility of impending pipeline slow down, resource gaps/needs, and capacity shortfalls- Maintain and develop systems to support data integrity to forecast capacity and utilization- Created and integrated systems to reduce redundancy and increase efficiency and productivity across teams- Collaborate with sales team to forecast pipeline and develop changing business strategy for resource and operations management- Twice-weekly present business strategy and justification to executive leadership for evaluation and implementation- Manage Slack-based help desk to coordinate and execute short term strategic choices

Menlo Park, Ca

• Eliciting needs from chief stakeholders for rolling out new processes, from the initial documentation to the implementation• Writing and managing all Engineering contracts, up to 50 contracts at a time• Creating and managing database to house all reference information, trackers and other documentation• Partnering with Engineering Managers to supervise vendor relationships

Seattle, Washington

• Lead team of 12 Resident Advisors in fostering community development within two resident advisors• Aid in running weekly staff meetings concerning floor and personal development, as well as logistical details and reminders• Responsible for a variety of 15+ forms of community development and resident interaction.• Modeling through actions and words a respect for human dignity and an appreciation for people of all races, ethnicities, genders, religions, abilities, and other identities.• Helped over 70 past and current residents resolve personal concerns, especially in regard to relationships, interpersonal skills, and academic problems.

Greater Seattle Area

• Communicate with prospective students via the telephone• Use CMR in recording and analyzing patterns of prospective students• Encourage prospective students in their college application journey, especially in attending SPU

Seattle, Washington

• Responsible for a variety of forms of community development and resident interaction.• Modeling through actions and words a respect for human dignity and an appreciation for people of all races, ethnicities, genders, religions, abilities, and other identities.• Help residents resolve personal concerns, especially in regard to relationships, interpersonal skills, and academic problems.

Atlanta, Georgia

Atlanta, Georgia

• Updated, organized, and created the internal website that was used as a benchmark for the work of employees throughout the other 5+ UberEATS SE offices• Functioned as a member of a team doing all of the onboarding of accounts, menu edits, and photo upload for the SE US UberEATS teams (individually did all of the operations for 2 cities)• Worked directly with the Tampa and Orlando offices updating their menus through new pricing and edits, as well as adding professional photography• Brainstormed new marketing strategies and developed 2 plans that when I left were hoped to be implemented • Presented work on internal website to all SE UberEATS teams over video conferencing

Greater Seattle Area

• Processed daily mail containing application materials• Handled incoming applications and recommendations in Graduate Admissions.• Gained extensive knowledge of programs used, (Banner, Talisma, Matthew).

Greater Atlanta Area

• Responsible for managing direct customer communication with our Instagram followers. • Sent welcome messages to new followers• Built brand presence on Pinterest through development of additional pin boards and adding relevant content to existing pin boards• Interfaced with photographers and bloggers to gain permission to feature their work on social channels• As part of 2% for Moms giving model, directed program funds to help women entrepreneurs in Africa expand their businesses• Packed and Shipped outgoing orders from lalabu.com and partner sites• Managed quality control process for Bambu Bibs including product inspections, notation of defects, and re-inspection as needed• Performed inventory audits as needed

Greater Atlanta Area

• Used new skills in basic coding to create and present app prototype to company leadership and product development team.• Used knowledge of tech startups from both the business and design areas to create plans for both an app and the business surrounding it• Utilized graphic design software Sketch in creation of app prototype