Maria Smith Email & Phone Number

Herndon, VA, US

• Created and updated user accounts pertaining to the Identity Management System (IDMS). Diagnosed special issues and provided low level bug tracking. Tracked and Determined possible improvement of user processes..
• Experienced with data encryption deployments and Key Pair generation tools & digital signature processes.
• Installed hardware, software, and assist with LAN and WAN
• Provided Assess, configuration, and validate identity and access management systems
• Experienced Information Assurance
• Provided application hardening, patch updates, and security baselines to design the companies needs for (security policy) that minimize the risk of unauthorized use to organization's resources.

• Engineered representative at a project installation site. Interprets plans and specifications. Communicates with the Customer. Schedules and directs the installation crew activities and provides overall day-to-day.
• CAD/VidCAD proficiency
• Crestron, AMX, Tandberg certifications.
• Supervised 20 installation staff to successfully deploy Audio Visual equipment at Domestic and International locations.

• Responsible for planning, designing, and implementing Multimedia Audio Video (AV), Tandberg Video Teleconferencing (VTC), and Video Display Systems (VDS), ranging from simple (Desktop) to complex (Video Walls; Network.
• Managed, Customers, and Key Stakeholders with defining AV/VTC project requirements.
• Created (simple to complex) level AV/VTC design solutions (Visio, AutoCAD, etc.) engineering audio, visual, and control systems.
• Responsible for the oversight of AV/VTC project design deliverables such as the Engineering Installation Plan (EIP), List of Materials (LOM), Test Plan and Configuration Plan.
• Provide leadership, mentoring, training to junior engineers (design, standards, and operation) of AV/VTC systems
• Experience NIPRNET, SIPRNET, DNS, DHCP and Windows Servers

• Provided audiovisual operation and technical support for the NRCC (National Response Coordination Center), NESC and DHS. Collaborated with other departments, partner Federal Agencies and vendors on installation.
• Audiovisual operational support for FEMA business lines in a disaster events.
• Conducted site survey for new VTC installation and Bill of Materials
• Configured Cisco Micro hubs for workstations and Laptops for Senior Leadership and disaster team
• Supported MCU bridge for multiple point and point to point video teleconferencing call
• Experienced with VLANs configuration used with Voice over IP telephony systems and distinct VLANs for voice and data traffic

• Provided Audiovisual operation support and Troubleshooting for internal Business lines. Set up video conferences, teleconferences and presentations ensure meetings ran smoothly by testing half hour before meeting start.
• Collaborated with AV team to provide business support testing and troubleshooting
• Developed strong relationship with business lines and AV staff
• Traveled to an alternative location to oversee planned activity when necessary
• Assisted with the overall management of the client’s domestic and international Audio Visual applications and Audio Visual facilities
• Coordinated with multiple sites environment that included internal and external locations

Provide expert data analysis through investigation and data transformationBuild expertise in the Harte-Hanks Trillium Data Quality toolset Provide exceptional customer service to all internal customers Ensure expectations are managed and met/exceeded by meeting regularly with the department Manager Work with the internal teams to develop timelines and.

Responsible for the output needs for Data Processing, Database, Fundraising, Data Solution, and Remove EmployeesAssisting the List Operations Group with Reading In, Writing Tapes and Quality ControlAssisting the List Rental Group with Billing, Opening Jackets, Merging Reports and Quality ControlResponsible for all aspects of Jackets Processing (End of.

Providing of Audiovisual (A/V) services for internal clients Coordinated A/V equipment set-ups according to clients' requestsEnsured presentations, teleconferences and videoconferences ran smoothly by successfully installing, setting up and monitoring equipment Provided ongoing, excellent customer service Follow up of all requests and performed last minute.

Bachelor Of Science In Inforamtion Technology, It

Education record

Certification, Supervision

Mba, Information Technology

Currently enrolled in the MBA program,University of Phoenix, Reston, VA

Education record

Smart Card Alliance

Education record

Essentials of the Audio Visual Industry, Audio Visual and Control System Networking, Security+