Maria Crenshaw, Pmp Email & Phone Number

San Francisco, California, United States

• Establish relationships with existing customers, listen carefully to their stories, and discover/address root issues to ensure understanding and adoption of their Riverbed software solutions, maximize ROI, and.
• Regularly meet with Engineering, Product Management, Support, Sales, Global CSM team, Professional Services, Data Scientists, and others to strategize on ways to continually improve the customer experience.
• Collaborate with account owners on quarterly presentations to customer sponsors to ensure they understand their ROI and plans for continued improvement.
• Develop technical collateral designed to improve the customer experience by increasing education and adoption of the purchased software solutions.
• Mentor new CSMs to ensure we follow a consistent process for meeting and developing relationships with account teams and customers.

San Francisco (remote)

• Establish relationships with existing customers, listen carefully to their stories, and discover/address root issues to ensure understanding and adoption of their Riverbed software solutions, maximize ROI, and.
• Regularly meet with Engineering, Product Management, Support, Sales, Global CSM team, Professional Services, Data Scientists, and others to strategize on ways to continually improve the customer experience.
• Collaborate with account owners on quarterly presentations to customer sponsors to ensure they understand their ROI and plans for continued improvement.
• Develop technical marketing collateral designed to improve the customer experience by increasing education and adoption of the purchased software solutions.

San Francisco (remote)

Riverbed | San Francisco, CARiverbed is a fast-paced, fast-growing technology company with an aggressive sales force and large pool of professional services consultants whose job is to ensure that the product is correctly implemented and the customer is trained and excited about his powerful new tool set. The account team, consultants, and project manager.

San Francisco, California, United States

( covers the VERITAS and Symantec acquisitions and the new Precise spin off in 2008 )International Paper was an early adopter of Precise for Oracle/SAP. As a DBA and the primary user of the solution, I was able to make countless performance improvements. Finally, I decided to join Precise, where I stayed for over 12 years. It was a small, multinational.

Memphis, TN

As the SAP-Oracle DBA, I continued to work with individual developers to ensure optimal performance of their custom applications, but I was now studying performance at a higher level which included the database and application tiers of the SAP R/3 4.6C application, so there was much to learn. I studied the application server performance, including data.

Memphis, TN

I joined the ABAP development team with a solid understanding of SQL and database optimization, and an interest in learning the ABAP language. Soon I realized that the team didn’t really need another developer. They needed the tools and knowledge to confirm that the SQL in their custom programs would perform efficiently in Production. They were frequently.

Associate’S Degree, Information Technology, 3.8

Attended for 2 years and completed AS degree.

Harvard Business School Executive Education Program - A New Path, Entrepreneurship/Entrepreneurial Studies

A course designed especially for female professionals to assist women at various levels in their careers in diverse industries to assess.

International Business

Attended for two years before changing major to IT and deciding to switch to a technical school. Attended again years later to study.