Mariah Dobbs, Mshi, Lpn Email & Phone Number

• Serve as Associate PM to help achieve project and corporate goals by identifying project issues and developing proposals for alternative strategies for improvement.
• Process Adverse Events according to SOPs, and project specific safety plans.
• Generate Individual Case Safety Report (ICSR) and route processed ICSRs to next workflow.
• Perform medical coding using MedDRA and WHO-Drug dictionaries.
• Input medical information inquiries into databases, tracking systems and project specific forms.
• Support senior team members in training activities related to Drug Safety and Adverse Event reporting.

• 4-month contract; assisted in the development, review, and revision of SOP's and procedures in collaboration with senior management.
• Generated and summarized project related reports, ensuring vital information was captured and stored.
• Worked closely with internal stakeholders to develop, implement, and monitor the Clinical team’s key initiatives.
• Identified needs and collaborated on the development of new workflows, processes, protocols, and tools to increase clinician productivity and improve operational efficiency.
• Partnered cross-functionally with Operations to operationalize decisions that ensure the best possible patient journey.
• Established formal project management rigor/best practices, including but not limited to project governance, decision making hierarchy, roles and responsibilities on a project.

Birmingham, Alabama, United States

• 4-month contract; demonstrated the ability to appropriately use coding principles that comply with CMS regulations and company goals and policies.
• Ensured compliance with established coding guidelines, third party reimbursement policies, regulations and accreditation guidelines.
• Trained two clinical analysts during a period of company expansion and dddressed an average of 600 referral request per week.
• Led ICD-10 codes in Jiva for FEP projects and analyzed data to identify opportunities for improvement.
• Prepared a variety of different written communications, reports, and documents to ensure smooth operations.
• Worked closely with the Chronic Conditions team to maintain optimum levels of communication to effectively and efficiently complete projects.

• 2-month contract; completed assessments and developed a plan of care in conjunction with the nurse coordinator and physician.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Provided nursing care to patients, administered medications and treatments as ordered by physician, as well as assessed patients' conditions to help formulate plans for treatment.
• Collaborated with an interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Managed COVID-19 testing appointment calendar for scans, lab tests, and evaluations.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.

Tupelo, Mississippi, United States

• Comforted and counseled patients and families throughout the care process.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered updates in patient status to charge nurse, recording all changes in medical records.
• Read, interpreted, and documented vital signs, administered controlled narcotics, inserted IVs, and performed catheterizations.

Tupelo, Mississippi, United States

• 3-month contract; Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Obtained patient vital signs and input/output measurements from inpatients.
• Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Arranged referrals to a specialist and obtained pre-authorizations when directed to by the provider.

Birmingham, Alabama, United States

• Raised patient retention rates by 15% over a 2-year period by implementing a patient satisfaction survey and follow up procedures.
• Examined patients' insurance coverage, deductibles, insurance carrier payments, and remaining balances not covered under policies when applicable.
• Received employee of the month: May 2017, December 2017, and January 2018.
• Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
• Organized internal filing system, input data into internal database, processed and retrieved patient information from systems, resulting in annual savings in contract labor cost.
• Assisted GO-LIVE team for implementation of Sunrise Clinical Manager system.

Birmingham, Alabama

• LPN charge responsible for medication administration, resident overall care, documentation, pharmacy orders, physician orders and transcriptions.
• Certified nursing assistant supervision.
• Resident feedings bolus or tube, trach care and wound treatments.

Alabaster, AL

Master Of Science - Ms, Healthcare Informatics, A

Associate Of Science (As), Licensed Practical/Vocational Nurse Training

Bachelor Of Science (B.S.), Public Health Education And Promotion

Activities and Societies: National Society of Leadership and Success