Mariah Evans Email & Phone Number

Mt. Pleasant, Wi

• Created daily inventory records, scheduled product production, and completed end stage distribution of products to ensure on-time daily delivery to 7 local stores and various online orders.• Implemented efficient time management for a team of 8 individuals to get trucks stocked and sent by 4:30am ensuring operational excellence• Communicated with department teams to create efficiency in flow of product which led to high quality goods continuously delivered to customers in every order. • Developed weekly improvement goals in collaboration with management teams to standardize daily operating procedures and ensure consistency across different shift teams.

Racine, Wisconsin, United States

• Ensured patient meals were effectively packaged and delivered on time by implementing new labor divisions on the line, increasing patient satisfaction score by 15% in a quarter. • Redesigned meal options and streamlined the ordering process which led to an increase in patient satisfaction and team morale due to increased on-time delivery of patient meals.• Organized and implemented a yearly hospital-wide staff meal of over 400 employees in a 6 hour window improving employee morale.

South Milwaukee, Wisconsin, United States

• Managed and trained a team of 7 on the company's SOPs (Standard Operating Procedures) for customer interactions and best practices to ensure a well maintained, clean store that would make customers feel welcomed thus staying longer and spending more, an average ticket increase of $10 per transaction. • Promoted from sales lead to Store Manager within the first two months of employment for constantly improving the receiving and stocking of hundreds of products weekly, enacting better staff scheduling turning a four day process into an eight hour process by properly staffing the needed amount of employees to do the job effectively. • Resolved conflict that arose with customers by following standards set by the companies SOPs, including negotiating prices on damaged products or ordering items, resulting in meeting customer needs and gaining trust and respect, thereby growing the community and return customer statistics.

Milwaukee, Wisconsin, United States

• Managing a team of 8 employees to quickly assist incoming customers to give them the best experience possible, increasing our customer satisfaction score by 40% in a year.• Facilitated the implementation of weekly ad placement to ensure clear delineation of sales items.• Created a comprehensive and equitable weekly schedule for 20 employees across multiple departments, ensuring full store coverage and providing readily available assistance as needed.