As part of my customer-facing roles, I collaborate closely with directors, C-level executives, and business users to elevate customer experiences and drive business growth.With a strategic innovation mindset, and Design Thinking Certified Professional, I leverage my polyglot background and international customer-centric approach to communicate effectively at the executive level, navigate change, and drive impactful results. My expertise in design thinking and disruptive workshop facilitation enables me to bridge the gap between innovative concepts and tangible business outcomes, solving intricate challenges within a dynamic, global, and diverse setting. Currently pursuing a Postgraduate Degree in Strategic Management, complementing my BBA in International Business, I am committed to continuous growth and soon to be certified as a SCRUM Master.* Legally authorised to work in Spain and Colombia.