• I am responsible for completing process gap analysis, identifying procedural and control deficiencies and recommending and implementing solutions in line with the company’s initiatives• Taking the lead in all team related initiatives and owning the end to end activities, ensuring the product is delivered as expected• Conducting workshops and discovery sessions that will effectively elicit process requirements and liaising with users to deliver current needs and gaps in operation to support the overall objective of business process optimization• Collecting information and evaluate them in the alignment of project goals and organization goals.• Define and document AS IS processes for review and assessment to use as a baseline for improvement and optimization. Review with stakeholders and make recommendations for improvements, highlighting performance improvement opportunities• Leading process redesign workshops for assigned initiatives and liaise with management and other stakeholders to coordinate process improvement project activities. Document optimized processes in keeping with the company’s Long-Range Plan• Managing process change. Educating business users responsible for managing and operating business processes under the Operational Excellence function

• As an independent consultant, I offer my services in RPA adoption, Business Processes Improvement, Enterprise Architecture and Integration• Conduct discovery sessions using Design Thinking engaging with senior leaders (CxO level), being able to listen and analyze a prospect’s requirements and present to a compelling business value message of a solution • Consultative pre-sales of technological solutions: RPA, Business Process Modeling, Integration and Business Intelligence tools among others• Advising in the implementation of ARIS as a tool for Business Process Analysis and Enterprise Architecture• Support Software AG’s partners in Latin American region in process consulting and training in Business Process Analysis and Enterprise Architecture in ARIS• Provide training in Software AG's product portfolio• Preparation of technical proposals and project implementation

As a Senior Presales Consultant or also known as Senior System Engineer, I am the technical business partner of the account managers. My job consist in supporting to achieve SOAINT business and revenue goals by providing consistent, high quality, technical support and assistance to the sales team through all aspects of the sales cycle. Also, I help in the qualification of prospects by giving support and input to the sales team.Responsibilities:• Work with sales representatives to establish plans and strategies in specific accounts• Definition and delivery of demonstrations, presentations, coordinate the elaboration of proofs of concept (PoCs) or customized demonstration scenarios and match the characteristics and benefits of the products to the specific needs of potential customers• Establish trust relationships with customers and prospects and understand their objectives• Define prospect’s target architecture that fulfills their business objectives. Work with the RSMs to structure the proposal that meets prospect’s requirements• Develop an overall understanding of SOAINT portfolio, including Consultancy Services, Integration, RPA and products from partners such as Automation Anywhere, Mega, Red Hat among others• Respond technical sections of RFI/RFPs• Participate actively on meetings and conferences with customers and partners• Conduct discovery sessions engaging with senior leaders (CxO level) being able to listen and analyze a prospect’s requirements and present to a compelling business value message of a solution• Conduct RPA Discovery Workshops • Work remotely with colleagues and partners in international teams from Mexico, Venezuela, Colombia, Ecuador, Peru, Chile and Spain• Establish trust relationships with partners such as Automation Anywhere, Mega, Red Hat among others to define business strategies• Support the strategy and design of local marketing campaigns• Present to prospects and customers remotely using web conferencing tools

• Plan and coordinate delivery activities, set delivery priorities and make schedule adjustments against the capacity and capability of the team to meet timely delivery goals• Build positive and productive working relationships with customers for business growth• Help customers to achieve their business results with the use of our technology, being part of the Customer Success Management Team• Analyze and troubleshoot delivery issues in a timely fashion• Manage a multidisciplinary team to ensure timely and accurate customer deliveries, including pre-sales and professional services activities• Oversee daily activities of delivery team and provide direction and guidance as needed• Perform resource allocations and workload assignments according to delivery requirements• Serve as primary contact for customer inquiries and concerns• Develop process improvements to achieve cost effectiveness and time saving• Develop scope and budget for delivery projects• Elaborate technical project proposals• Manage agile projects, delivering a specific product or transformation via a multi-disciplinary, highly skilled digital team• Deliver complex digital projects, breaking down barriers for the team, planning at a higher level and getting into the detail to make things happen when needed• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently• Participate actively in the Customer Success community, sharing skills and knowledge and bringing in best practices

As a Senior Presales Consultant or also known as Senior System Engineer, I am the technical business partner of the account manager/ sales representative.My job consist in supporting to achieve Software AG’s business and revenue goals by providing consistent, high quality, technical support and assistance to the sales team through all aspects of the sales cycle. Also, I help in the qualification of prospects by giving support and input to the sales team.Functions:•Work with sales representative to establish account plans and strategies•Establish trust relationships with customers and prospects and understand their objectives•Define, create and deliver demonstrations, presentations, prototypes, POC or custom demonstration scenarios and map features/benefits of Software AG products to prospects’ specific needs•Define prospect’s target architecture that fulfills their business objectives. Work with the RSM to structure the proposal that meets prospect’s target architecture•Develop an overall understanding of Software AG’s Digital Business Platform, including technologies as BPA with ARIS; Enterprise Architecture (EA) with ARIS and Alfabet; BPM with webMethods BPMS; ESB with webMethods Integration Server; SOA Governance with products as CentraSite, Mediator and API Management; Dashboarding with tools as MashZone; Governance Risk and Compliance with ARIS GRC; Big Memory with Terracotta and Application Modernization with ApplinX•Respond technical sections of RFI/RFPs•Participate actively on meetings and conferences with customers and partners•Conduct discovery sessions engaging with senior leaders (CxO level) being able to listen and analyze a prospect’s requirements and present to a compelling business value message of a solution•Work remotely with colleagues and partners in international teams from Mexico, Venezuela, Panamá, Colombia, Brazil, Ecuador, Perú, Argentina, Chile and USA•Present to prospects and customers remotely using web conferencing tools