Mariam B. Email & Phone Number

London Area, United Kingdom

-To develop hospital audit calendar- To manage audit calendar and ensure audits are completed with associated action plan- To support the chair of clinical governance meeting and ensure relevant reports are prepared and analysed.- To lead on review and implementation of the hospital policies and procedures - To ensure systems are in place and accurate data collection and reporting to all stakeholders e.g private medical insurance and CQC etc.- Be link person with identified external bodies such as ISCAS- Provide compliance oversight and support to all sister sites in the group.

United Arab Emirates

Monitor the quality standards in all VPS facilities in Dubai & NE (Burjeel Hospital Dubai, Medeor Hospital Dubai, Burjeel Specialty Sharjah, and Al Tadawi Medical Clinics).• Prepare the hospitals for JCI accreditation and other different quality accreditation programs.• Monitor the key performance indicators of all the departments across the hospitals.• Lead on key quality initiatives such as standardization plans including the forms, policies, and KPIs.• Fulfil all Dubai Health Authority(DHA) and Ministry of Health(MOH) requirements and ensure full compliance with the DHA & MOH regulations.• Oversee and manage quality team across all VPS Healthcare group entities in Dubai and North Emirates.• Developed and maintained risk management policies and procedures, ensuring they are up-to-date with industry best practices and regulatory requirements.• Conducted regular risk assessments to ensure ongoing monitoring and management of identified risks.• Facilitated risk management committees and meetings to review and discuss identified risks, potential solutions, and progress towards risk mitigation goals.• Conducted root cause analysis investigations to determine the underlying causes of adverse events and implemented corrective actions to prevent future occurrences.• Demonstrated ability to manage change in quality assurance programs, resulting in significant improvements in product/service quality and customer satisfaction.• Proven expertise in stakeholder management, including identifying and engaging with all stakeholders who may be impacted by the change, and communicating with them effectively throughout the process.

Dubai, United Arab Emirates

Conducted random inspections to audit licensed healthcare facilities to determine the facilities' compliance with DHA regulations and took appropriate action if required.❖ Identified any non-compliance to the DHA quality assurance regulations through post-inspection deficiency statements.❖ Agreed on a plan of correction with healthcare providers.❖ Temporarily suspended healthcare facility licenses if identified healthcare facilities posed an imminent risk to the safety of patients, employees, or visitors of the facility.Supported DHA-required investigations related to medical complaints and clinical audit processes.

Dubai, United Arab Emirates

processes. Medical Officer , Sanofi - Dubai – UAE ❖ CVS Team - Line of Specialty (Aprovel and Co -Aprovel)❖ Effective communications to launch the Generic Line in the area of responsibility: Includes regular round table meetings to all key accounts in the area and support the product awareness in the market.

Quality In Healthcare

Certified professional in healthcare quality

Bachelor'S Degree, Pharmacy