Mariam Jangda Email & Phone Number

Worked on a fractional basis within 2 marketing agencies while assisting DOT & Company with their CAM Community engagement, email marketing efforts and leading the social committee. • Cultivated and maintained strong client relationships with a diverse portfolio of clients, ensuring their needs and expectations were met or exceeded.• Successfully onboarded several new clients monthly while managing a portfolio of up to 40 clients. • Fostered strong collaboration with internal teams and sub-contractors to manage multiple projects within a full-service agency. • Proactively addressed client concerns and resolved issues in a timely and professional manner, maintaining client satisfaction and loyalty.• Developed and improved standard operating procedures and templates to streamline flows, reduce errors and increase productivity. • Served as the voice of the client within the agencies, advocating for their interests and driving continuous improvement in products, services, and processes.• Led client meetings and advised on industry best practices, market trends, and product/service offerings to help them achieve their business objectives.• Prepared reports and analyzed metrics to ensure all stakeholders were aligned on achieving project goals.Platforms: Asana, ClickUp, Basecamp, Trello, Notion, Shopify, WordPress, Klaviyo, Slack, GoogleProjects Included: Website development and optimizations, paid ads on Meta and Google, development and management of organic social content, email marketing, brand messaging and branding materials.

Creating a social community of professionals interested in learning the importance of supporting local businesses by inspiring them with Canadian fashion and lifestyle. • Experienced in creating high-quality visual content that inspires and engages audiences across Instagram and TikTok @baublestories• Proven ability to drive brand collaborations and build a loyal community.• Strong visual communication and storytelling abilities to foster meaningful interactions with followers.• Designed and developed my website www.baublestories.com

Toronto, Ontario, Canada

Thrived in a close-knit team of chocolate lovers to develop, produce, market and sell Belgian chocolates to small and large businesses across Canada and the US, including top brands like Indigo, Crate & Barrel and Holt Renfrew. • Created email marketing campaigns to engage new and returning customers.• Managed and updated new collections on the Shopify website. • Coordinated with internal departments, suppliers and sub-contractors to ensure the timely launch of new collections. • Created eye-catching creatives for social media and email campaigns.• Managed the company’s Instagram account and created videos for promotion on The Shopping Channel. • Participated in product development, sampling and packaging.

Toronto, Canada Area

Worked closely with the Sales and Business Development manager to grow our customer base in the off season. Branched out from souvenir customers to manage merchandise and customer service for micro-breweries and universities/colleges. • Serviced 25+ new micro-breweries, equaling $140,000+ in sales over one year • Sold 1200 units of "T-shirt in a Can" promotion in 3 weeks to micro-breweries for 2019 holiday campaign • Devised an email marketing strategy to nurture and convert customers • Prepared analytical and visual presentations to retain buyers at CN Tower, ON Route, UofT Bookstore, Paradies Lagardere and Capilano Suspension Bridge. • Worked on content development for the new B2B eCommerce website.• Coordinated logistics for local and international trade shows as well as, customer service at trade shows. • Coordinated with suppliers in China, Pakistan and Bangladesh on overseas products and samples• Providing day-to-day support to customer service, production and design departments

Toronto, Canada Area

This internship gave me the opportunity to work at a long-standing local small business where I could learn many aspects of the business – everything from designing to business development to e-commerce to retention. • Reported on weekly and monthly sales data from Shopify. • Managed Shopify site with new products and fulfilled orders from Shopify and Etsy. • Created top-of-the-funnel email marketing campaigns for retailers and consumers. • Created engaging content for Instagram. • Turned Pinterest into one of the top 3 ways of driving traffic to the website.• Partnered with influencers from Canada and the US for collaborations.• Created a seasonal trend guide to help the founders with designing the next collection. • Contacted boutiques in the US for wholesale opportunities.

Toronto, Canada Area

• Digital marketing lead for "Feed the Fathers" Haven Toronto awareness campaign. • Executed a social media strategy to include 15-second video content for Big Brothers Big Sisters.• Developed a drip marketing strategy for ILAC to encourage student applications from Russia.• Advised Hilton Head Heros on email tactics and an optimization strategy for acquiring donations.

Karachi, Pakistan

Pakistan's leading fashion brand• Conceptualized, created and edited content for all parts of the funnel for Khaadi's social media channels, emails, website, radio spots and press releases.• Established brand voice and tone for digital campaigns.• Managed influencer marketing to promote Khaadi’s various clothing lines.• Executed Facebook ad campaigns targeting South Asians in USA, Canada, UK and UAE.• End-to-end strategy and execution for the launch party of Khaadi's biggest store.• Team Lead for awareness campaign promoting Khaadi Khaas Translucent Collection with Swarovski, leading to brand growth across new channels.

Karachi, Pakistan

• Managed and devised social media strategies for food and fashion brands

Karachi, Pakistan

Karachi, Pakistan

Karachi, Pakistan

Digital Marketing, Marketing

Bachelor’S Degree, Marketing