As senior web producer my work encompasses all of my duties as web producer but with more autonomy and more responsibility. Additionally, the scope of my work now includes video creation and video editing.

My work ranges from web to design to editorial to communications. I mange the daily web publishing of content on Equitable Growth’s website, manage SEO for our content/website, help move products through the editorial pipeline, help manage website fixes and improvements, and brainstorm on best ways to engage our audience and attract new users.

Editorial: Work with journalists to research topics, analyze data, and discover story angles and trends. Brainstorm with and provide feedback to the Communications and Development Managers on marketing materials. Collaborate with the Communications Manager and journalists to design and implement community engagement and social journalism initiatives. Copy edit stories and outgoing content. Develop and maintain a database of freelance talent, including but not limited to journalists, translators, and voice actors. Manage process of text translation and video/audio voice over work into Spanish, Brazilian Portuguese, and Arabic. Populate CMS (Drupal) with content (text, video, audio, images, and graphics). Review and edit layout for user experience. Work with web developers to design and implement web modifications and updates. Operations: Work with the Accounting department to create, monitor, and update project budgets. Share budgets with respective teams to ensure teams stay on time and on budget. Collaborate with the Development Manager to research state regulations for charitable giving and business licensing. Execute assorted administrative tasks such as tracking employee project hours and time off, scanning/filing of bills and paperwork, and onboarding and offboarding of employees. Create Board Meeting agendas, program updates, and other documents as needed. Scout potential systems and apps to streamline and improve work flow. Administrator for Orb’s corporate email accounts (G Suite), file sharing system (Egnyte), project management software (Basecamp), and website accounts (Amazon Web Services; GoDaddy).

Systematically proofread courses for spelling and grammar, style, consistency, updated and appropriate cultural and educational references, updated facts and statistics, current childcare regulations and guidelines, structure, and format. Updated content in the company database and on the public web pages. Created courses in Adobe InDesign, and updated digital courses for printing. Created master Word files for courses. Acted as the gatekeeper for the master Word files and entered text changes, additional sections, and edits as needed. Proofed final files prior to packaging and printing hardcopy courses. Wrote original content for the Care Courses online newsletter. (Audience of 60,000+.) Helped Care Courses students navigate the Child Development Associate credentialing process, select courses per state regulations, order courses, work through course content, and assorted customer service issues.

Instructor for Journalism 150: Stand and Deliver. Taught a class of 18 freshmen how to give successful speeches and create compelling presentations. Assessed and graded student presentations, projects, and written works. Guided students through the process of idea development, research, transmission, and project design. Showed how to perform audience analysis, execute persuasive and informational speeches/presentations, use presentation aids, tackle speech disfluency, use non-verbals appropriately, and develop a distinct presentation style.

Screened patients for Medicaid, COBRA, and charity eligibility. Advised patients in arranging payment for their medical debt; followed up with patients and hospitals to ensure patients remained on track and financially secure. Wrote and edited patient case files to provide streamlined, thorough, and up-to-date coverage of patient statuses and communication. Documented communication from both hospitals and patients. Ensured patient and provider satisfaction by accurately noting and disseminating information, and corresponding via phone and email with multiple hospital billing departments. Correspondence included detailed notes, emails, and phone calls regarding patients’ inquiries, requests, and statuses.