Mariana Pompermayer C. Perfeito Email and Phone Number

Open Source Solutions | Advanced Support | TSS | MultivendorOperating as the lead point of contact for any and all matters specific to my accounts, building and maintaining strong, long-lasting customer relationships, overseeing customer account management, including negotiating contracts and agreements to maximize profit. Offers worked: Support as a Services, Datacenter HW Support, Technical Support HW and SW e Support to SW Multivendors (OSS/Oracle/Microsoft). Supporting customers in creating Hybrid Cloud environments.

The primary focus was to plan, manage and develop a team of OD Prime Sales Representatives. Developed and implemented a comprehensive strategy that maximizes Oracle's opportunities across a subset of products, product lines or services directly or via partners to small-and medium-sized accounts to accounts nationwide. Managed a team of OD Prime Sales Representatives for a territory and region. Participated as a team member in strategic and tactical planning for the division. Developed working relationships with license, consulting, education, and/or support field managers to develop joint account plans. Developed and executed strategic plans utilizing resources from various marketing and sales functions to maximize revenue with frequent guidance from the area manager or director. Responsible for coaching, performance management, and career development of staff. Handles escalations and participates directly in complex sales situations to negotiate and/or resolves disputes and ensure customer satisfaction. Conducted sales forecasts, territory planning, demand generation, deal strategy development and trend analysis.

I was responsible for a specific territory, driving sales revenue through software contract renewals, hardware, lead referrals, and the sale of several other advanced services. Conducted customer calls to alert them about their upcoming renewals and renewal options, focusing on maintaining the customer base, with high service levels and the best commercial conditions.

Responsible for selling products and services (Oracle Linux and Oracle VM_virtualization) solutions for server in the X86 platform. Responsible for managing to Private Customers. Direct management of pipeline and sales forecast. Territory development plan in order to penetration into new accounts, potential mapping, decision cycle, competition and focus on opening new projects. Relationship conjunction with business partners for project monitoring and closure. Identification new opportunities by running campaigns on the covered territory. Acting and directcollaboration with other sales team, for business acceleration in strategic accounts. Joint action with other Oracle business units, to perform cross-selling in the territory customers. Interaction with the areas of marketing, products and partners.

Responsible for prospecting new customers for selling Blackboard solutions (Learn|LMS, Mobile,Collaborate, Connect, Analytics) development, training and support, focusing on e-learning and support classroom teaching. Acted in the attendance of Large Networks (Saraiva, Fnac, B2W, Livraria Cultura,Disal, Super News, Laselva), generating new monthly demands, trading exhibitions, trade conditions, and managing and increasing the company's sales

Responsible for the business relationship of affiliated clients as it follows: Coca-Cola, Itaú, Brasil Telecom, Petrobrás, Bradesco, got a 30% increase in the portfolio turnover within a period of six months.Manage government and educational customers, generating new business through prospecting, customers such as (USP, Unicamp, PUC, CNI System (SESI, SENAI, IEL), CNC System (SESC SENAC) Federal, Marist, Adventists universities, Group Anhanguera, Estacio, Ulbra and its affiliates).

I identified and closed projects with high added value. Customers such as Weg, John Deere, Whirlpool, Dana, Azaléia, Phillip Morris, GVT, Zaffari, which represented an increase in revenue of 40% of the portfolio (South). Support and development to channels (Var Direct), where it was necessary contact and direct action, for closing big, medium and small deals.

I worked with a focus on sales and outsourcing of services by providing risk management and increased productivity in major portfolio companies of the company, focusing on cost reduction.Responsible for ensuring to customers a fast and personalized service, targeting internally andmaintaining a great interpersonal relationship.