Mariana Assis 🏳️‍🌈 Email & Phone Number

São Paulo, Brazil

San Francisco, California, US

Menlo Park, CA, US

I'm leading a team of Program Managers, Renewal Specialists, Community Managers and Scaled Customer Success Managers and this team is responsible for:- Creating Global Programs for our Customer Growth, Sales and Partner teams- Managing commercial renewals- Scaled Customer Success Programs- Customer Community Management- Customer events- Customer Lifecycle.

Menlo Park, CA, US

I lead a team of 6 rockstar CSMs and we all work everyday to bring the power of community to everyone at work. Examples of how I brought impact to Meta in this role are:- Built a Strong regional executive community of customers willing to share feedback and build the future of work with us- Delivered +500% of attainment in revenue targets - Influenced.

Menlo Park, CA, US

Workplace is transforming the way companies communicate and achieve results by allowing everyone to stay connected and turn ideas into action. With Workplaces' powerful features such as live video, groups, profiles, Work Chat, News Feed, auto-translation, 360 media and more, teams and leaders are coming together, increasing the power of their.

Sunnyvale, CA, US

I am fortunate to lead a team of high performing Customer Success Managers who help drive engagement of LinkedIn’s Sales Navigator product with our customers in Latin America. We strive to enable our customers to succeed with modern selling and transform the way they build relationships in their Sales Process.

Sunnyvale, CA, US

I'm the first Customer Success Manager in Linkedin Sales Solutions organization for Latin America spanish speakers and it has been a pleasure to work with this mix of cultures and business scenarios. As a Customer Success Manager at Linkedin I work together with my customers to empower them with all the knowledge they need to succeed in growing their.

My time at Thomson Reuters ended as I was willing to come back to Brazil but, as it happens with a lot of expatriates, I didn't have a job waiting for me in Brazil.I came back and started working at Zed as a Regional Program Manager in the Latin American Telecom industry.At this time, my stakeholders were sales, marketing and development teams across 18.

Toronto, ON, CA

In my third year at Thomson Reuters I was assigned to deliver a new product for our Tax and Accounting vertical in North Latam.I moved to MExico City and started leading 5 system analysts responsible for the implementation and QA of our cloud editorial systems.In my 3rd month there, the actual managing director invited me to manage an operational team.

Toronto, ON, CA

After a year at Thomson Reuters I was invited to join a Global team of product consultants and I was responsible for leading our initiatives in Latin America. I was focused on being an evangelist of our product within Brazil, Argentina, Costa Rica and Mexico.At this time I was also implementing a new process for our operational team and I was mainly.

Toronto, ON, CA

Thomson Reuters was the first global company in my career and it was a transformational journey for me.I started as a Business Analyst and my challenge was to bridge the communications between our end users (Lawyers) and our development team.More specifically I was responsible for creating resources such as tip sheets, requirement documents, processes.

São Paulo, SP, BR

I left M Traffic after our project ended and at Sys2b I had my first experience acting as a Product Owner in an agile software development squad.At this time my main project was to learn about the tourism industry and create a new product to help tourism agencies to be more productive and assertive. I participated in daily meetings and all the ritual.

São Paulo, SP, BR

I left Spring Wireless in 2010 to live a spiritual experience in a community of consecrated people for 6 months. When I returned, I started working as a project manager and the most challenging one I did in this company was a promotional campaign focused on the owners of prepaid mobile phone lines, broadcasted on one of the biggest national television.

Denver, Colorado, US

In my third year in Spring Wireless, I was promoted to a PreSales Engineer position. I started working very closely with the Sales Teams, participating and presenting at customer meetings. Also, I was responsible to bring the technical requirements of our solutions into proposals we were sent to our prospects. Last but not least, when a customer asked for.

Denver, Colorado, US

This was my first full-time job as a software developer. I created script applications using Perl, PHP, C#, and Java for the telecommunication industry, more specifically for messaging solutions. I was promoted after 6 months and was responsible for a department integration project between Engineering, Sales, and product. This is was very challenging but.

Gaithersburg, MD, US

When I came back from Italy my former manager hired me to work with her again. I joined the customer support team and now I was responsible for supporting enterprise companies with e-banking tools.I stayed there for 6 months only as I got an offer to be a software engineer in another company and that seemed a great career development opportunity for me.

I lived in Italy for one year after finishing college. I was a volunteer working in a global youth organization inside the Focolare Movement. I had the opportunity to work and live with people from 5 different countries and I was able to learn about cultural differences and how to work and live together with people that are different from what it is.

São Paulo, SP, BR

This was my first experience with software development. I started developing parts of software using Java and WebSphere as an application server. Fragsoft was a software studio that provided telecommunications solutions for companies working with VOIP. It is interesting to mention that, once again, I was also responsible for project documentation and the.

Gaithersburg, MD, US

At Interchange I started working on B2B customer support focused on supporting EBS Messaging tools. I was able to discover a new world of work in the private sector, and I felt good in a competitive environment, with goals and career development opportunities.

São Paulo, São Paulo, BR

I started my career working in the public sector in a technology project aiming to create a centralized database for all NGOs working in partnership with the government of the biggest city of Brazil. I was responsible for defining requirements with clients, creating project documentation and mediating the relationship between the end-user and the software.

Master'S Degree, People Management

Behavioral Sciences

Mba, Software Engineering

Graduation, Information Systems