Mariana La Rocca Email & Phone Number

Marlton, New Jersey, United States

Marlton, New Jersey

Atlantic City

• Shift Manager, Premier Player's Lounge
• Oversees the operations of two lounges designated for the top two tiers of our membership card.
• Provides direct supervision of the buffet line and bar operations.
• Establish and maintain relationships with casino players.
• Directs and ensures proper staffing for FOH.

Boca Raton, Florida

-Quoting ticket rates, arranging for sale of tickets over the phone and in person, process payments, and entering new customer data and other sales data for current customers into computer database. -Develop and maintain relationships with customers.-Resolve customer problems and concerns.

Boca Raton, Florida

Oriented and motivated the new students through a presentation with the norms and advice for successAssisted the New Student Orientation weekend, helping, welcoming and orienting both students and families on campusStayed in contact with assigned students to serve as a support for their transition on campus and assist with any concerns.

Boca Raton

-Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.-Greet guests, process check-ins and check outs.-Issue room keys and resolve guest issues with courtesy, empathy and sincerity while complying with all brand standards, policies and procedure.

Valencia, Carabobo, Venezuela

Some of the main responsibilities included- Calculated employee payroll- Manage President's calendar- Implemented an inventory system transferring manual process of 2 large retail stores into computerized database, developed individual scanning codes for store items.- Other responsibilities included: cashier, selected clothes and accessories for clients.