Production Stats: - Maintains a Customer Satisfaction rating of 94.8% as of Q2 2023-124.46% funded loans to Corporate Goal - Achieved a Q1 2023 Efficiency Score Average 2.25X higher than required minimum set by Corporate. - Average # loans closed: 14.7 (4/2022-4/2023) - Exclusively processing NY state loans for Chairman’s Elite level originators and branch offices throughout the Greater NYC region. - Highly proficient in SONYMA Bond loans with over 160 units closed since… Show more Production Stats: - Maintains a Customer Satisfaction rating of 94.8% as of Q2 2023-124.46% funded loans to Corporate Goal - Achieved a Q1 2023 Efficiency Score Average 2.25X higher than required minimum set by Corporate. - Average # loans closed: 14.7 (4/2022-4/2023) - Exclusively processing NY state loans for Chairman’s Elite level originators and branch offices throughout the Greater NYC region. - Highly proficient in SONYMA Bond loans with over 160 units closed since 4/2022- Well versed in TPO Broker programs with ACRA/ NCB / FNBA / etc - Actively seeks to build rapport and educate borrowers on the mortgage process and approach the situation with professionalism, integrity, and a bit of humor. - Persistently working to refine my own processes and learn as much as anyone will teach me in order to deliver a better understanding and therefore customer experience. Show less

- Manage, follow up and sort 160+ leads per month; averaging 3-4 pre-approvals per week. - Perform Credit Analysis and Income Analysis while answering customer transaction questions- Executes Weekly theme Day calls, maintain long term follow up plans and credit action plans- Sets Face to Face appointments with pre-approved clients and collects prelim docs- Increased Lead to Contract percentage by 24% in less than 1 year on the job- Converts over 94% of incoming leads to… Show more - Manage, follow up and sort 160+ leads per month; averaging 3-4 pre-approvals per week. - Perform Credit Analysis and Income Analysis while answering customer transaction questions- Executes Weekly theme Day calls, maintain long term follow up plans and credit action plans- Sets Face to Face appointments with pre-approved clients and collects prelim docs- Increased Lead to Contract percentage by 24% in less than 1 year on the job- Converts over 94% of incoming leads to appropriate categories per month Show less

"Our business is a people business. We treat our employees and customers as partners because, ultimately, they are responsible for our success." - Dan Vaden- Welcome and educate new customers on Nissan products, equipment packages, & financing offers. - Provide a detailed, transparent sales process aimed at satisfying the customers automotive needs and financial stipulations.- Execute informational test drives, assist in customer interactions with vehicles technology & safety… Show more "Our business is a people business. We treat our employees and customers as partners because, ultimately, they are responsible for our success." - Dan Vaden- Welcome and educate new customers on Nissan products, equipment packages, & financing offers. - Provide a detailed, transparent sales process aimed at satisfying the customers automotive needs and financial stipulations.- Execute informational test drives, assist in customer interactions with vehicles technology & safety features.- My goal is to minimize time wasted at a dealership; many people complain of having to sit for hours while going through the purchase process. I want to provide the most information that is easily comprehended wit respect to the customer's time. Show less

This position required high levels of face to face and telephone interaction in a sales driven setting.- Primarily responsible for effectively managing day to day inventory levels of product for retail and wholesale along with management of the retail / wholesale facility, customer invoices, and vendor invoices.- Tasked to help drive more incoming traffic and sales by implementing marketing ideas to serve the local and overseas markets. - Pitched 4 different marketing strategies to… Show more This position required high levels of face to face and telephone interaction in a sales driven setting.- Primarily responsible for effectively managing day to day inventory levels of product for retail and wholesale along with management of the retail / wholesale facility, customer invoices, and vendor invoices.- Tasked to help drive more incoming traffic and sales by implementing marketing ideas to serve the local and overseas markets. - Pitched 4 different marketing strategies to organically produce “buzz” on; social media platforms, local events / contests, and more traditional marketing techniques, featured as a 2015-2016 outerwear model.- Received a 20% pay increase as a result of performance within the first 3 months of hire. Show less

Relocated to a Retail branch office for a team of 7 loan officers and the branch manager in order to assist them in learning the origination software and provided origination pre-submission loan processing support. This position became a multi-dimensional position. -Collaborated with upper level Executives to provide real insight on the shortcomings of our loan origination system from a processing standpoint.- Worked cooperatively with other newly hired branch managers to keep their… Show more Relocated to a Retail branch office for a team of 7 loan officers and the branch manager in order to assist them in learning the origination software and provided origination pre-submission loan processing support. This position became a multi-dimensional position. -Collaborated with upper level Executives to provide real insight on the shortcomings of our loan origination system from a processing standpoint.- Worked cooperatively with other newly hired branch managers to keep their loan production moving and train newly hired assistant loan processors. -Assisted in trouble shooting software issues while keeping the loan transaction moving & kept constant contact with the borrower if the loan officer could not. -Provided clear indication and working definitions to the Senior Vice President for Retail Northeast. -- Provided insight regarding efficiency of the origination work flow.- Sought to implement the most compliant process for 2 future assistant origination roles; including job responsibilities, accountability structure, and commission structure. - Awarded a 20% base salary increase for newly-defined roles and responsibilities - Received numerous 5 star reviews for my loan officer's team performance on Redfin.com- Consistently worked with highly sensitive personal materials while adhering to all compliance and regulatory standards of practice. - Managed a cumulative pipeline volume exceeding 25 million for each fiscal month; both purchase and refinance transactions. Show less

On a day to day basis I was responsible for cooperating with high volume originators and their clients to effectively manage an average monthly loan volume of $10,000,000, and a annual loan volume over $45,000,000. Was proudly awarded Top Processor and Assistant Loan officer for my region in 2014 & 2015. -Requested appropriate documentation from borrowers, insurance agents, and real estate agents to facilitate loan closings and to aid the Loan Officer associated with the… Show more On a day to day basis I was responsible for cooperating with high volume originators and their clients to effectively manage an average monthly loan volume of $10,000,000, and a annual loan volume over $45,000,000. Was proudly awarded Top Processor and Assistant Loan officer for my region in 2014 & 2015. -Requested appropriate documentation from borrowers, insurance agents, and real estate agents to facilitate loan closings and to aid the Loan Officer associated with the transaction.-Requested/ ordered 3rd party verification services for compliance.- Verified pre-submission income calculations, REO calculations-Cleared processing stipulations Show less

I was primarily in charge of assisting the Resident Pharmacist and Pharmacist in Charge with a variety of duties which included but were not limited to;- maintaining pharmaceutical stock and inventory for the pharmacy- preventing prescription forgery and adhering to pharmaceutical compliance standards of privacy- worked cooperatively with other pharmacy assistants, doctors, nurses, and insurance companies to ensure the appropriate prescription drugs were administered to the patient… Show more I was primarily in charge of assisting the Resident Pharmacist and Pharmacist in Charge with a variety of duties which included but were not limited to;- maintaining pharmaceutical stock and inventory for the pharmacy- preventing prescription forgery and adhering to pharmaceutical compliance standards of privacy- worked cooperatively with other pharmacy assistants, doctors, nurses, and insurance companies to ensure the appropriate prescription drugs were administered to the patient as directed by the acting physician. - within the first 6 months I was recognized for my proficiency and asked to start training other newly hired pharmacy associates to work more efficiently and adhere to all CVS compliance standards- Utilized my background in drug neuropsychology to forge a deeper understanding of how certain prescription drugs worked within the human brain and body. Show less