Mariel Caia Email & Phone Number

Buenos Aires, Argentina

Vik Retreats José Ignacio & Vik Chile - Winery & Luxury Hotel• New sales opportunities identification through prospecting, lead generation, and market research with Virtuoso and Serandipians agencies worldwide• Leading sales trainings and development programs for clients to enhance skills and knowledge about our Retreats and Destinations• Keeping strong relationships with clients by providing exceptional customer service• Records management of sales activities and customer interactions • Collaboration with cross-functional teams, including marketing and events• Providing feedback to management on sales performance, market trends, and customer needs

Buenos Aires, Argentina

Sheraton Buenos Aires Hotel & Convention Center - Park Tower, A Luxury Collection Hotel• Managed Leads and Opportunities, ensuring timely follow-up.• Negotiated and closed group contracts, leading to service agreements.• Utilized CI/SFA and Cvent platform for Groups and Events quotations.• Collaborated closely with Marriott International's Global Sales Offices.

Buenos Aires, Argentina

• Provided comprehensive guest assistance, addressing all needs.• Skillfully managed guest complaints, liaising with various hotel departments.• Operated the central telephone system.

Lima, Perú

• Generated quotations and tracked commercial proposals.• Entered opportunities into Salesforce, managing purchase orders.• Processed orders, confirmed deliveries, and handled billing.• Proficiently used ERP Sage X3 for daily tasks.• Facturación.• Uso del software ERP Sage para todos los procesos cotidianos de la posición.

Lima, Perú

• Developed and managed event work plans, adhering to schedules.• Resolved daily client needs, coordinating with vendors and securing permits.• Supervised event setups and teardowns, closely monitoring timing

Buenos Aires, Argentina

• Developed business plans, tracked goal achievements, and reported results.• Prospected clients, generated meetings, and created quotations.• Prepared and supervised sales materials, exploring new product opportunities.• Led projects domestically and abroad, collaborating seamlessly with cross-functional event teams.• Provided continuous client support throughout event planning stages.

Buenos Aires

• Prospected clients, generated meetings, and developed quotations.• Successfully met and tracked objectives.• Created presentations and proposals ensuring successful sales.• Led projects, working closely with operations and establishing timelines.

Buenos Aires

• Assisted in the production of material for meetings, calendars, schedules and database.• Searched, coordinated and evaluated suppliers• Supervised the development of the events from set ups to teardowns

Tecnicatura Superior En Hotelería, Hotel/Motel Administration/Management

Licenciatura En Organización Y Dirección Institucional, Political Science And Government

Tecnicatura Superior En Organización De Eventos, Meeting And Event Planning