Marilyn Cole Email & Phone Number

Eugene, Oregon, United States

· Led the design, development, and ongoing management of the ULearn Brand Hub, a site serving 400+ users, streamlining access to brand guidelines and assets to ensure consistent brand application across departments.· Design ULearn PowerApps and SharePoint sites to drive internal engagement with web resources, while conducting surveys and leading user interviews to gather insights that inform design and optimize user experiences.· Support the maintenance of the organization’s brand guidelines while driving the design and implementation of look-and-feel frameworks for various sub-brands. Partner with cross-functional teams and SMEs on 10+ learning initiatives, ensuring content is customized for a diverse audience and aligned with user feedback. · Lead the creation of 1,000+ impactful project assets, including logos, color systems, visual elements, and imagery.· Manage contractors, implement new tools, and provide technology training to streamline team processes, while developing clear project plans and assignments to enhance transparency around roles, timelines, and deliverables.

Eugene, Oregon, United States

Instructional Design:· Spearheaded the design and development of 80+ Technology Learning Workshops, managing the entire lifecycle from conception to implementation, and optimizing communication channels with SMEs and steering committees.· Designed a wide range of learner-centered training materials, including eLearning modules, instructor-led training guides, and videos, to enhance the technology skills of Comcast's global workforce.Visual Design· Redesigned the Technology Learning team site, enhancing user experience and accessibility and developed a catalog app for 2,000+ tech learn courses, integrating advanced features for enhanced usability.· Lead the creation and design of branding materials for KnowledgeFest, attracting over 8,000 attendees and expanding the event's online presence.Program Management:· Lead Gen-AI initiatives within ULearn, delivering comprehensive presentations to upskill colleagues and actively contributing to the Gen-AI committee, shaping organizational policies and guidelines for responsible integration.· Managed projects using Agile methodology, facilitating collaborative working sessions with leaders and SMEs to co-create effective learning initiatives, while ensuring adherence to global accessibility standards and representation of diverse identities.

Eugene, Oregon, United States

· Provided program support for Microsoft Learn Student Ambassadors, Microsoft MVPs, and Microsoft Regional Directors.· Developed videos and learning materials for Microsoft GIC and NGE programs.

Eugene, Oregon, United States

· Designed onboarding strategy to integrate Amazon Student Program's Loop Interview Automation (LIA) platform.· Developed Amazon wiki pages to provide instruction on how LIA operates for various stakeholders; built out FAQs, org charts, and SOPs to streamline interviewer scheduling processes for 73,000+ candidates.· Monitored progress for ongoing interviews and troubleshooted issues.

Eugene, Oregon, United States

· Managed and facilitated the growth of a global community of over 5,000 Microsoft Learn Student Ambassadors.· Led the redesign of program learning materials and event programming to improve engagement, retention, and overall user experience for students.· Designed and implemented a Peer Mentorship Program for 1,800+ students, resulting in successful skilling events and program milestones, with a reach of over 3,000 attendees in 3 months.· Initiated a quarterly student conference providing 18 students with an opportunity to speak on the Microsoft Reactor platform, broadening the event reach to 600+ community members.

Greater Seattle Area

· Managed the delivery of essential services, including academic and career counseling, for 150+ graduate students.· Utilized instructional design methodologies to create engaging and informative learning experiences for graduate students and faculty; developed online orientation courses and program handbooks.· Led the training and development of 150+ students and 15+ faculty members through virtual quarterly sessions; quickly converted in-person orientation to virtual in response to COVID-19, ensuring seamless transition for students.

Greater Seattle Area

· Developed instructional materials and self-service tools to improve access to immigration information and resources for 8,000+ international students.· Redesigned the department website to include interactive e-learning courses on immigration content, increasing accessibility for non-native English speakers.· Improved students' understanding of immigration regulations, benefits, and university policies through the development of instructional materials and resources.

Greater Seattle Area

· Conducted the vetting process on behalf of the Department of State to ensure compliance with government requirements for J-1 program participants.· Developed a suite of educational materials to guide participants on immigration requirements, visa process, cultural adjustment, and relevant resources for a successful program experience. · Improved the onboarding process by identifying gaps and creating targeted instructional materials to support J-1 participants in achieving their goals.

Auburn, Wa

· Advised international students on intercultural adjustment, academic issues, transfer requirements, immigration compliance, and career planning using instructional design principles.· Stayed knowledgeable on immigration regulations and applied this knowledge in the development of instructional resources for international students.· Maintained compliance for a caseload of over 700 students by conducting record maintenance, resolving complex immigration issues, and approving applications for immigration-related benefits.

Greater Seattle Area

· Implemented programming, large-scale events, and engagement activities for 2,000+ international students.· Designed learning materials to promote resources; created an internal site for staff to improve highlight processes and opportunities.· Supported the preparations for the arrival of several U.S. State Department exchange programs.

Eugene, Oregon

· Collaborated with Department of State-sponsored international exchange programs to facilitate the arrival orientations for 30+ high school and college exchange students with disabilities from various countries.· Led workshops on disability-related accommodations for audiences with limited English proficiency and who require the use of adaptive technologies; provided accessible and effective resources to support their program experience.

Eugene, Oregon Area

· Provided support and instruction to 100+ students taking English language classes through the American English Institute at the University of Oregon.· Led language training to over 30+ students from various countries, improving their confidence and ability to communicate in English.· Incorporated cultural practices and differences into training sessions to increase students' familiarity with the University of Oregon, promoting intercultural understanding and awareness.

Eugene, Oregon Area

· Organized and executed social and academic events for over 2,000+ international students through the Office of International Affairs, contributing to their successful integration and a positive experience at the University.· Designed and created multimedia projects and social media posts to promote Orientation events, resulting in increased student engagement and participation.

Master Of Arts (M.A.), International Studies And Communications

Specializations: Communications, Russian, Eastern European, and Central Asian studies.

Google Professional Certificate, User Experience Design

Activities and Societies: Completed 7 courses and 3 UX projects to receive the certification.

Bachelor Of Arts (B.A.), International Studies, History, And Russian

Graduated from the Robert D. Clark Honors College • Received departmental honors in Russian and International Studies • Participant.

Study Abroad

• Studied language, history, and culture in Czechia through a CIEE double-session program.

Study Abroad

• Studied politics and history in Ireland through a CIEE double-session program.