Marilyn Summers Email & Phone Number

Manchester, England, United Kingdom

Responsible For: Quality – ensuring our service deliveryleads are accountable for high quality delivery,Accreditations, Internal Audits, Process and Policies, Phase3 Key Performance Indicators

Wakefield And Manchester

Wakefield And Manchester

Wakefield And Manchester

Delivering consultancy services to clients through the full project life-cycle with a focus on exceptional service standards. Working closely with clients and colleague experts to bring people and technology together.

York

Overall responsibility for the HR Business Centre (HRBC) which includes staff, transactional processes and systems, including recruitment, payroll and pensions administration. Oversee the delivery of the payroll function for CYC and our external clients (approx. £100m+ per annum). Responsible for:• Monitoring weekly and monthly workloads to plan and allocate resources, prioritising tasks ensuring deadlines are met.• Managing the development and testing of the HR/Payroll… Show more Overall responsibility for the HR Business Centre (HRBC) which includes staff, transactional processes and systems, including recruitment, payroll and pensions administration. Oversee the delivery of the payroll function for CYC and our external clients (approx. £100m+ per annum). Responsible for:• Monitoring weekly and monthly workloads to plan and allocate resources, prioritising tasks ensuring deadlines are met.• Managing the development and testing of the HR/Payroll system and provide a professional lead in the contract management working closely with the software supplier.• The transformation of processes and procedures within the HRBC.• Team development and performance, ensuring training and development plans are fit for purpose and the team is equipped to develop the service.• Lead officer for HR on corporate initiatives e.g. Customer Service Excellence Award and the Workplace Wellbeing Charter Self Assessment.• Contributing as an active member of the HR Management Team. Show less

Responsible for taking forward the transformation of the HR Business Centre, which included several work streams being developed and implemented concurrently; I was appointed as the Project Manager for this work in August 2011.Responsibilities included: • Managing and developing a dedicated project team of up to 6 staff, planning daily work loads ensuring delivery to meet deadlines.• Writing and presenting the monthly Highlight Report and Risk Register to the iTrent… Show more Responsible for taking forward the transformation of the HR Business Centre, which included several work streams being developed and implemented concurrently; I was appointed as the Project Manager for this work in August 2011.Responsibilities included: • Managing and developing a dedicated project team of up to 6 staff, planning daily work loads ensuring delivery to meet deadlines.• Writing and presenting the monthly Highlight Report and Risk Register to the iTrent Project Board; making recommendations to the Board where appropriate.• Chairing bi-monthly meetings of the iTrent User Group.• Working closely with the external consultants to ensure effective implementation and resources were utilised to meet the needs of the project and the business.• Developing and delivering the Communications Plan; this included communicating the benefits of iTrent to the wider organisation and holding staff drop-in sessions and delivering training Show less

As Head of Service I was responsible for managing the council’s corporate Policy & Performance Team.Responsibilities included:• Managing and developing the team members.• The development of the council’s Performance Management Framework.• Development of the monthly and quarterly performance reports and presenting these to Corporate Management Team and Elected Members.• Chairing the council’s Performance officer Group and representing the council at regional … Show more As Head of Service I was responsible for managing the council’s corporate Policy & Performance Team.Responsibilities included:• Managing and developing the team members.• The development of the council’s Performance Management Framework.• Development of the monthly and quarterly performance reports and presenting these to Corporate Management Team and Elected Members.• Chairing the council’s Performance officer Group and representing the council at regional events.• Leading the production of the Corporate Strategy and developing the Service and Business Planning framework.• Acting as liaison officer for the council and its external auditors.• Budget monitoring Show less

Leeds, United Kingdom

My role was to lead the development and embedding of the Performance Management Framework for the council and the city-wide Local Strategic Partnership. In doing so I initiated the joining up of performance reporting across the council and NHS in Leeds.Responsibilities included:• Project Manager for the government led corporate inspection for the council and its partners; working closely with partners, the Audit Commission, Ofsted and CQC.• Project managed the… Show more My role was to lead the development and embedding of the Performance Management Framework for the council and the city-wide Local Strategic Partnership. In doing so I initiated the joining up of performance reporting across the council and NHS in Leeds.Responsibilities included:• Project Manager for the government led corporate inspection for the council and its partners; working closely with partners, the Audit Commission, Ofsted and CQC.• Project managed the production of the annual Council Plan which was subject to scrutiny by government.• Acting as Deputy Chair of the council’s Performance Board and representing the council at the national Core Cities working group.• Active member of the Corporate Governance Board• Development and performance management of my team, creating a high performing well respected team. Show less

Diploma In Management, Business Administration And Management, General, Level 5 Diploma In Management (Distinction)

Diploma in Management - Distinction

A.A.T, Accountancy, Level 4 Technician

Accounting Technician qualification