Mario Sanchez Email & Phone Number

Miami, Fl, Us

Miami, Florida, Us

Major Responsibilities:I spearhead the development and execution of uPlanner's global commercial strategy in close collaboration with the CEO and senior executives. My responsibility involves effectively managing and aligning sales, marketing, partner, and onboarding teams with company objectives, with a primary focus on driving efficiency and fostering revenue growth. Additionally, I take the lead in creating impactful sales and marketing materials, encompassing product messaging, case studies, and presentations, aimed at enhancing engagement with potential customers.Furthermore, I actively identify and pursue strategic partnerships and alliances to expand uPlanner's influence in the higher education technology sector. My role also includes the establishment and nurturing of relationships with key stakeholders, such as universities, colleges, educational institutions, industry associations, and thought leaders.In shaping uPlanner's product strategy, I play a crucial role by collaborating closely with the product development team. This involves ensuring that our product strategy is aligned with customer needs and market trends, thereby contributing significantly to the overall success and growth of the company. Key Deliverables:• Orchestrated and executed a comprehensive revenue growth strategy, resulting in an impressive 95% surge in annual sales in the initial two years, while procuring 30 new clients.• Implemented an efficient customer success team, leading to a notable 50% improvement in customer retention rates.• Formed strategic partnerships with influential leaders in the EdTech industry, such as Microsoft, Anthology, D2L, Instructure, OpenLMS, BeeNet, and N2N Solutions.• Supervised and facilitated the expansion of the company into new international markets, securing profitable deals and opportunities in Europe, APAC, and Africa.

Kitchener, On, Ca

As a Regional Sales Director in charge of Latin America and the Caribbean, I was responsible for leading and managing the sales operations across the region. My main objective was to drive revenue growth, achieve market share targets, and deliver exceptional results in complex and challenging environments.My role included developing and implementing a successful sales strategy that aligns with the overall business objectives and goals. This involved monitoring market trends and competitive activity to stay ahead of the competition and adapt the sales strategy as necessary. I worked closely with other departments, including marketing and product management, to ensure alignment and collaboration across the organization.I was also responsible for managing the go-to-market strategy for the region, which includes pricing, product positioning, and promotional activities. This involved identifying and pursuing new business opportunities while building and maintaining strong relationships with key customers and partners.As a leader of a sales team, I provided coaching and guidance to ensure that my team met or exceeded their targets and objectives. This included managing performance, setting goals and targets, and providing regular feedback to help them succeed. I also collaborated closely with other sales leaders to ensure consistency in approach and alignment of strategy across the region.

Kitchener, On, Ca

As a Customer Success Director, my primary responsibility was to ensure the success and satisfaction of D2L's customers. I was responsible for building and maintaining strong relationships with clients, and working closely with them to understand their needs and goals. I lead a team of Customer Success Managers who work directly with customers to provide support, training, and guidance, and ensure that they are maximizing the value of D2L's products and services. I work collaboratively with other departments, including Sales, Marketing, and Product Development, to ensure that customer needs are understood and addressed in all areas of the business. I monitored customer usage and adoption of D2L's products and services, and develop strategies to increase engagement and retention. I also gathered feedback and insights from clients to inform product development and improvement. Additionally, I identified opportunities to expand our products and services within existing accounts, and work with Sales to drive revenue growth. Provided regular reporting and updates to senior management on customer satisfaction, retention, and other key metrics was also a part of my job.

Kitchener, On, Ca

As a Senior Account Manager primary responsibility was to manage and grow relationships with key D2L clients. I worked closely with clients to understand their needs and goals, and provided guidance on how our products and services could help them achieve those goals. I was responsible for ensuring that our clients where satisfied with our products and services, and that we are meeting their needs and exceeding their expectations.I was also responsible for driving revenue growth within my accounts, and identifying opportunities for upselling and cross-selling. I worked collaboratively with other departments, including Finance, Marketing, and Product Development, to ensure that our products and services are meeting the needs of our clients and that we are staying ahead of the competition. I also monitored market trends and competitor activity, and use that information to inform our strategy and approach.In addition to managing relationships with existing clients, I also worked to identify and onboard new clients. I developed and executed account plans to ensure that new clients are onboarded smoothly and successfully. I also provided regular reporting and updates to senior management on account performance, revenue growth, and other key metrics.

Waterloo, Ontario, Ca

Waterloo, Ontario, Ca

Waterloo, Ontario, Ca

Bachelors, Political Science

Post Graduate Diploma, International Buisness