Mario Lopez Email & Phone Number

Orange County, California Area

Manage 2 Service Desk Technicians providing mentoring and guidance to increase quality of work and maintain departmental SLAs. Spearheading the adoption of Skype for Business Cloud PBX to move telephone services to the cloud thus removing the need for voice lines at each office.

Costa Mesa, Ca

Manage the company's IT infrastructure located across two sites; . Duties include maintaining server and network health and troubleshooting issues when they occur. Provide recommendations in ways to improve the infrastructure either by reconfiguring existing equipment or adding additional equipment. Reconfigured VLAN configuration to optimize network traffic and routingImplemented Websense Web Security to filter Internet accessImplemented PGP Universal Server to provide secure email accessImplemented PGP EndPoint Server to provide endpoint security on computersImplemented MPLS communication between the Alhambra and Las Vegas offices replacing a Point-to-Point

Manage the company's IT infrastructure located across two sites; . Duties include maintain server and network health and troubleshooting issues when they occur. Research and make recommendations in implementing new technology. Implemented VMWare Infrastructure and set up virtual machine templatesConfigured storage pools on EMC Clariion storage arrayManaged shares on NetApp FilerImplemented MPLS communication between Costa Mesa and Irving

Provided IT services to clients across Los Angeles and Orange County. Services included meeting with clients and understanding their IT needs. Implementing IT solutions based on business requirements and providing support when needed by clients. Redesigned IP addressing and routing scheme for a police departmentPerformed Windows NT Server migrations to Windows Server 2000/2003Performed upgrades from Exchange Server 5.5 to Exchange server 2000/2003