Marisa Gitchel Email & Phone Number

Manage day-to-day agency operations. Streamline and create operational processes. Implementstrategic initiatives for process improvement. Oversee office management and inventory.Implement change management strategies to navigate transitions and facilitate smooth adaptationto new processes and procedures. Manage new office build-out, set-up, and transition from a fullyremote team to a partially hybrid model. Utilize technology to improve project management,communication, and future organizational well-being. Strong communicator known for cultivatingcompassionate leadership within teams.

Supported communication streamlining amidst COVID-19pandemic. Managed internal communications hub for state officials and public health officers tostreamline communications, organize assets, and highlight urgent needs. Ideated and created amindfulness and resilience page, offering tools to support well-being during an stressful era.

Prepared and led multiple weekly group yoga and meditation classes. Created individualized yoga plans for ad hoc private clients. Conceived, drafted, and executed workshops (singular and ongoing opportunities). Planned, coordinated, and led national and international yoga retreats. All opportunities (from regularly scheduled classes to speciality retreats) met with enthusiasm often reaching maximum capacity and/or requiring repeat sessions due to demand.

Led operations and logistics, reporting directly to Owner. Created and implemented policies, procedures, and onboarding. Developed originating staff of 17 to team of 55, including 2 full time staff. Coached yoga/meditation teachers. Owned operations budget. Led program and curriculum development, accreditation, and evaluation. Developed customer service and client retention standards. Supervised customer service staff and assistant managers. Owned social media and email marketing. Managedprogramming, including workshops, retreats, and community outreach.

Alexandria, Virginia | Tustin, California

Investigated federal, state, and local crimes against children cases, with a high concentration of runaway, sex trafficking, and unidentified remains cases. Served as primary analyst to four case management teams, each handling between 200 - 300 time sensitive, high profile cases requiring detailed and accurate data analysis and critical decision making. Collected and analyzed confidential and sensitive data to create documentation sufficient for legal action. Trained staff and law enforcement at the federal, state, and local level. Provided training to new hires. Consulted on the development and creation of the Child Sex Trafficking Team due to high concentration and competency in sex trafficking cases. Appointed to write case synopses for CNN Find Our Children segments.

Alexandria, Virginia, United States

Provided support to the NCMEC Case Analysis Unit staff. Updated and ensured the integrity of records held in multiple databases and spreadsheets. Promoted within 6 months, prior to the standard new hire period.

B.S., Business Administration & Management, Entrepreneurship & Small Business

Certificate, Holistic Health Coaching

300-Hour Certification, Yoga Teacher Training/Yoga Therapy

Trained under internationally renowned teacher Yogrishi Vishvketu in Hatha, Restorative, Meditation, Pranayama, and introductory Ayurveda

200-Hour Certification, Yoga Teacher Training/Yoga Therapy

Trained in Heated Power Vinyasa

Specialty Certification, Prenatal Yoga

Trained under internationally renowned teacher Gurmukh Kaur Khalsa in Prenatal Yoga