Marissa Wright Email & Phone Number

Boston, Massachusetts, United States

Welcome the customer with a smile and friendly greeting, ensuring their order is taken swiftly and accurately, and using expansive knowledge of the menu to answer customers' questions.Operate an espresso machine and steam milk, brew large batches of hot and iced coffee, as well as memorize and perfect coffee & other beverage recipes to ensure consistency and customer satisfaction.Deliver patrons their food, beverages, utensils, etc., and confirm that everything is to the customer's liking.Understand various coffee drinks such as a cappuccino, latte, or americano.Additional work includes restocking fridges, refilling and cleaning pastry displays, sweeping, mopping, washing dishes, etc.

Orleans, Massachusetts, United States

Welcome the customer with a smile and friendly greeting, ensuring their order is taken swiftly and accurately, and using expansive knowledge of the menu to answer customers' questions.Operate an espresso machine and steam milk, replace and refill coffee pots, brew large batches of coffee, as well as memorize and perfect coffee & other beverage recipes to ensure consistency and customer satisfaction.Understand various coffee drinks such as a cappuccino, latte, or americano.Deliver patrons their food, beverages, utensils, etc., and confirm that everything is to the customer's liking.Additional work includes portioning food & drink items such as cream cheese or fruit, washing dishes, sweeping, mopping, refilling pastry display, and disposing of trash and recycling.

Keep the front-of-house organized by greeting & seating customers with a smile and balancing table assignments to ensure each server gets equitable distribution of tables within their designated sections.Manage reservations & the reservation book, answering the phone, taking take-out orders, bussing, cleaning, and resetting tables.Set a precedent of making a detailed seating chart, in which the hostess assigns reservations to certain tables before the shift starts, to avoid reservation conflict and overbooking.Take food & drink orders, serve food, have extensive knowledge of menu items, and ensure that everything is to the customer's liking.Additional work includes thoroughly wiping menus, sweeping, vacuuming, cleaning both bathrooms, taking out the bathroom trash, and preparing the phone & reservation book for the next day.

Look after the front of the house by greeting and seating customers with a smile, serving them water, and balancing table assignments to ensure each server gets an equitable distribution of tables within their designated sections.After customers have left, clear all dishes, return them to the kitchen, and thoroughly wipe seats and tabletop.Additional tasks include rolling silverware, sufficiently wiping menus, taking out host trash, and helping anyone in need.

Education record

High School Diploma