Product Surveillance Specialist Ii
Current-Daily interface and email communication with global distributors, regulatory agencies, and Penumbra Sales Representatives in the international sphere.-Practiced in using organizational skills to effectively multi-task and meet demanding timeframes.-Sole reviewer of published literature articles within our post-market surveillance team; summarizes, documents, and reports Penumbra device complaint-related issues and adverse events found within published literature articles.-Ensures compliance with federal guidelines, regulations, and deadlines related to complaint reporting.-Receives, evaluates, and responds to customer comments and complaints related to products distributed by Penumbra in all countries in a timely and accurate manner.-Assisted in training 4+ new team members.