Marissa Carr Email & Phone Number

United States

United States

Anderson, Indiana, United States

I supervise a group home for adults with severe mental illness.

Anderson, Indiana, United States

- Oversee the care coordination (case management) of up to 15 adults with severe mental illness diagnosis - Assess, evaluate, develop treatments directly for adults in my care- Oversee day to day work of two other Care Coordinators - Assist site supervisor with improvements to processes and improvements - Managed mental health commitments and periodic report submissions for entire company (interim)

Anderson, Indiana, United States

• Head all aspects of front desk operations within a high-volume (100+ patients per day) in a “safety net” medical office, including managing staff to drive efficiency and quality.• Cultivate collaborative working relationships with clinical providers, support staff, and practice manager.• Adapt to quickly changing priorities within a high-volume, fast-paced environment.• Draft and prepare detailed reports and documentation for recordkeeping and compliance purposes.• Navigate complex issues, obstacles, and challenges with an innovative and solution-focused mindset.

Muncie, Indiana, United States

• Provided dynamic and comprehensive leadership to six direct reports while proactively collaborating with cross-functional departments.• Established and developed this department from the ground up, including establishing procedures, guides, job descriptions, strategic plans, and partnerships.• Verified that department operations aligned with organizational strategies and federal HRSA policies.• Played a key role in driving the achievement of departmental KPIs.

Muncie, Indiana, United States

• Assist marginalized, in-crisis patients with locating key community resources• Facilitate community diaper bank, period supply bank, and food bank • Keep records of patient interaction on multiple platforms, including Athena EMR• Program manager for the Baby & Me Tobacco Free program, which is a voluntary participation • program that helps pregnant moms quit tobacco. • Used Safe Sleep certification to communicate to communicate self sleep practices to families with young infants

Muncie, Indiana, United States

In this role, I worked in a heavily collaborative environment to care for individuals who were experiencing a range of crisis situations. I assisted as a victim advocate for sexual assault survivors, helping them process their experience and pointing them to resources; I worked on case management for individuals living in the domestic violence shelter; and I also worked as a call handler for the suicide crisis phone line.

Muncie, Indiana Area

• Demonstrated exceptional leadership while serving as Interim Executive Director from Aug to Dec 2018. Involved ensuring timely submission of operations grants, maintaining and facilitating programs, and representing organization in community. • Ensured data integrity and accuracy while maintaining detailed records and documentation for strategic initiatives and planning purposes.• Orchestrated and led the planning and execution of county-wide programs and collaborative projects. Includes developing, grant writing, and implementing on-site installation of 50 Little Free Libraries in targeted communities, developing, grant writing, and implementing community-wide diaper bank that gave away over 30,000 free diapers in community.

United States

• Maintained responsibility for coordinating and managing the creation of the social and web strategy.• Boosted online engagement by producing high-quality web and social media content.• Strengthened website quality and the user experience by pursuing HTML and CSS learning opportunities.• Aligned objectives and bridged communications between IT contractors and staff in order to advance the successful implementation of technology solutions and ensure staff comprehension.• Contributed to technology solution implementation by training staff members, developing curricula, and producing high-quality technical documentation.

Muncie, Indiana

• Delivered high-quality leadership to five staff members and two information desks.• Bolstered public education related to technology and information literacy by developing curricula.• Coordinated and managed front desk staffing to ensure timely issue resolution and patron support• Lead technical writer and technology curriculum developer for adult patrons and staff.

Muncie, Indiana, United States

• Boosted patron satisfaction and support by proactively collaborating with the front library reference desk to support technology and resource needs.• Enabled informed decision-making by overseeing, compiling, and reporting staff desk statistics and data.• Handled various administrative tasks, such as updating technical records based on incoming materials.