Process Guide
Current● Assumed the position of Process Assistant in an eight-person department, overseeing operations, production, organization, and cleanliness of the work area. Successfully managed team activities, providing constructive feedback, ensuring effective task assignment, and maintaining supervision to keep the team on track.● Achieved a notable 10% reduction in inbound recirc and antigridlock times by implementing an efficient flow process in Docksort.● Implemented effective pile management strategies, reducing overall downstack piles in the building from an average of 40 to 15 (60%+). This optimization ensured timely customer product delivery within 24 hours. Organized freight by department to facilitate efficient resupplyduring low production, contributing to a continuous workflow and enhancing safety by reducing piles in buffer areas.● Collaborated with the learning department to train over 30 new associates. Provided extensive training and development for numerous AMs, PAs, and other AAs on the most efficient way to run Docksort while supporting other shifts.● Set a new high standard for shift handoffs, emphasizing clear communication and meticulous documentation of operational activities. Promoted operational best practices, coached on safety standards, and maintained Amazon's work standard. Recognized by management for exceptional performance in efficiently managing PIDs operation and processing defects from the docks.● Significantly increased production, setting records for AROS and Offline cartons by surpassing previous levels by 80% and processing 5,000+ cartons in each (10,000+ total).
