Marivel Ramirez Email & Phone Number

Joliet, Illinois, United States

• Assumed the position of Process Assistant in an eight-person department, overseeing operations, production, organization, and cleanliness of the work area. Successfully managed team activities, providing constructive.
• Achieved a notable 10% reduction in inbound recirc and antigridlock times by implementing an efficient flow process in Docksort.
• Implemented effective pile management strategies, reducing overall downstack piles in the building from an average of 40 to 15 (60%+). This optimization ensured timely customer product delivery within 24 hours..
• Collaborated with the learning department to train over 30 new associates. Provided extensive training and development for numerous AMs, PAs, and other AAs on the most efficient way to run Docksort while supporting.
• Set a new high standard for shift handoffs, emphasizing clear communication and meticulous documentation of operational activities. Promoted operational best practices, coached on safety standards, and maintained.
• Significantly increased production, setting records for AROS and Offline cartons by surpassing previous levels by 80% and processing 5,000+ cartons in each (10,000+ total).

Joliet, Illinois, United States

• Assisted management and associates in troubleshooting inventory issues, including ASIN label printing, managing damaged goods, and adding expiration dates. Ensured timely resolutions, maintaining a streamlined workflow.
• Obtained Hazmat training to enhance warehouse safety, conducting regular damage checks, and promptly addressing safety concerns.
• Proactively identified and addressed multifaceted issues by drafting detailed vendor tickets, covering concerns such as improper quantity, FBA defects, fraud, ASIN discrepancies, faded labels, and safety matters.
• Played a pivotal role in detecting and preventing fraud, contributing to saving millions of dollars in financial losses for the company.
• Spearheaded the introduction of a new technique resulting in a remarkable reduction of problem-solving piles by more than 30%

Romeoville, Illinois, United States

• Proven ability to forecast and plan ahead, ensuring efficient preparation of outbound shipments in alignment with projected requirements.
• Coordinated shipping activities by calling drivers, ensuring prompt pick-ups, and auditing timely deliveries while updating in system.
• Swiftly and accurately picked and packed 250 books per hour for customer orders via a voice picking system, ensuring timely fulfillment

Joliet, Illinois, United States

• Delivered outstanding customer service by ensuring a friendly and welcoming environment, taking and preparing orders with accuracy, and consistently exceeding customer expectations.
• Demonstrated efficiency in food preparation while contributing to the smooth operation of the kitchen during busy periods.
• Collaborated seamlessly to meet operational goals, managing inventory, and fostering a positive, cooperative work environment.
• Maintained a strict adherence to Subway's health and safety guidelines, ensuring the cleanliness of work areas, utensils, and equipment.
• Addressed inquiries promptly, resolving issues with professionalism and efficiency, enhancing the overall dining experience.