Mark Anders Email & Phone Number

Northern New Jersey

Never knew I’d enjoy the grocery business as much as I do!

New York City

Oversaw operations of eleven midtown Manhattan locations, including top-grossing US flagship unit and was named Partner in 2013. Area was consistently recognized and rewarded for having top US results in KPIs such as profit, service, and standards. Created quarterly P&L forecasts for each unit. Having a strong focus on employee development, over 50% of GMs.

New York City

Was responsible for training needs across three markets (NYC, Chicago, and Washington, DC) during period of rapid expansion in the US. As part of the Pret Academy I identified training needs, created workbooks, and developed & facilitated workshops for all roles within the organization. Provided one-to-one coaching and personal target-setting. Upon taking.

New York City

Responsible for district of up to twelve locations, including top volume unit in North America. Focused on coaching, developing and managing the performance of store managers to drive the 'Starbucks Experience'. Ensured district-wide customer satisfaction and product quality, analyzed key business indicators and trends, managed the district's financial.

New York City

I started as a barista, and held numerous roles leading up to Flagship GM. Leading into the DM role, I acted as New Store Opening Specialist in the Summer/Fall of 1999. I was responsible for pre-opening aspects of new stores as well as transitioning eight acquired stores into the Starbucks brand.