Mark Argent Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Functional and technical subject matter expert for the Ellipse HR/Payroll stream ranging from solution design and support through to product owner in an agile development environment.During the time spent in these roles I participated in a range of development and support activities, designed and developed integration with third party systems, and assisted in pre-sales/consulting tasks.

Denver, Colorado, United States

Responsible for ensuring that the regional requirements of North American customers were incorporated in the software road map and determining whether requirements were suitable for the global solution or were region specific. During this time I consulted with sales/consulting, customers, partners and vendors, I facilitated and presented at user conferences and liaised with support/development groups to ensure the timely delivery of payroll solutions to meet customer expectations and requirements.

Denver, Colorado, United States

Managed the regional HR/Payroll development and support group which was comprised of developers, support programmers and application consultants. Responsible for the ongoing development and support of all region specific components of the HR/Payroll solution within North America and ensuring that the regional team met or exceeded all performance goals. During this time the group exceeded all service level targets for both support and development projects.

Denver, Colorado, United States

Responsible for the initial deployment of the Ellipse HR/Payroll solution in North America. In this role I participated in the full development and support life cycle of the application in a new market/region including requirements gathering and consulting with sales/consulting, customers, partners and vendors.Integrated the selected taxation software into the Ellipse payroll solutions including porting the vendor software to the IBM mainframe and providing training and support to the vendor for the changes required.

Brisbane, Queensland, Australia

Performed various roles from support programmer through development analyst/programmer to development team lead responsible for redevelopment of the HR/Payroll components to support usage overseas. As part of this role I participated in the full development life cycle of the Ellipse Ellipse HR/Payroll product, encompassing analysis, design, coding, testing and technical/user documentation.

Brisbane, Queensland, Australia

From starting out as a computer operator I progressed though applications programming, custom report development and spent time as a technical consultant in micro solutions. I was always involved in the processing of payroll in large bureau based solutions, whether it was the timely processing of payroll, producing custom reports, enhancing/maintaining the payroll suite of programs or implementing the payroll solution at customer sites.